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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Employee stock purchase plan
401(k) matching
Tuition Reimbursement
Vision Insurance
Job Description
AvalonBay Communities, Inc., an equity Real Estate Investment Trust (REIT), is widely recognized for its long-term success in developing, redeveloping, acquiring, and managing distinctive apartment communities across some of the most desirable U.S. markets. The company consistently delivers outsized, risk-adjusted returns to its shareholders, making it a leader in the residential real estate sector. With a strategic focus on innovation and quality, AvalonBay has built a reputation rooted in its mission to create a better way to live — a purpose that unifies its employees, drives its operational excellence, and promotes sustainable growth. The company’s commitment to delivering exceptional living... Show More
Job Requirements
- Bachelor’s degree preferred
- 5+ years of experience in multi-family or related property management, retail or hospitality experience considered
- Minimum 2 years of people management experience
- Knowledge of Fair Housing laws and compliance requirements
- Proven track record in financial management including budgeting and rent collection
- Strong leadership and team management skills
- Excellent communication and negotiation abilities
- Ability to handle crisis management and problem resolution
- Proficient in using property management software and data analysis
Job Qualifications
- Bachelor's degree preferred
- 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
- 2+ years of people management experience
- Experience managing community operations including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- Experience utilizing data and reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management
- Proven ability to successfully resolve resident issues
- Experience supporting and developing subordinates with effective feedback and coaching
- Ability to exercise professional judgment with composure
- Experience managing contracts with third-party service providers
Job Duties
- Manage day-to-day operations for the community
- Ensure compliance with Fair Housing laws, local regulations, and company policies
- Develop and manage annual budgets
- Monitor rent collections, delinquency, and implement cost-saving initiatives
- Review monthly financial statements and prepare variance reports
- Foster a positive resident experience through proactive communication and service
- Oversee resolution of resident concerns and ensure timely maintenance responses
- Implement community engagement programs to boost retention
- Manage vendor relationships and oversee capital improvement projects
- Supervise the onsite team including leasing and concierge positions
- Provide coaching, training, and performance evaluations to ensure team success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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