Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,700.00 - $77,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Flexible working hours
Job Description
Hilton is a renowned global hospitality company, known for its leadership in the lodging sector that ranges from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Established in 1919, Hilton has maintained a century-long legacy of innovation, quality service, and business success. This legacy is deeply rooted in the company’s Vision, Mission, and Values, which emphasize exceptional guest experiences, integrity, leadership, teamwork, ownership, and a strong sense of urgency. Hilton’s commitment to these principles has made it a beacon in the hospitality industry, offering premier accommodations, amenities, and services to millions of business and leisure travelers worldwide.\n\nThe... Show More
Job Requirements
- Minimum two years hospitality related experience at manager level
- experience in supervision or management of 1-3 people
Job Qualifications
- Minimum two years hospitality related experience at manager level
- experience in supervision or management of 1-3 people
- knowledge of hotel property management systems (Delphi.fdc) is advantageous
- degree in business development or relevant business field (CMP, CPCE) is advantageous
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- other duties as necessary based on business needs
- regular attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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