Loews Hotels & Co logo

Loews Hotels & Co

Senior Catering Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,400.00 - $77,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
401(k)
Paid Time Off
Tuition Reimbursement
employee hotel rates
career growth
Hybrid work policy

Job Description

Loews Coral Gables Hotel is a premier luxury hotel located in the vibrant city of Coral Gables, Florida. The hotel features 242 stylish guestrooms including 23 exquisitely designed suites, offering guests a comfortable and elegant stay. It boasts 30,000 square feet of versatile indoor and outdoor meeting space, making it an ideal venue for a variety of events and conferences. Guests can enjoy the expansive pool deck on the 9th floor, which provides a stunning view and a relaxing atmosphere. Dining options at the hotel highlight Miami-inspired cuisine across four distinctive outlets, blending local flavors with exceptional service. Situated just... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • minimum four years catering sales management experience in a full-service hotel environment
  • excellent communication and interpersonal skills
  • ability to manage multiple projects and deadlines
  • strong organizational and planning skills
  • proficiency with Microsoft Office Suite
  • experience with Delphi and diagram writing software preferred
  • ability to work flexible hours including weekends and holidays
  • entrepreneurial mindset with the ability to prospect and grow business
  • commitment to delivering exceptional customer service
  • team collaboration skills

Job Qualifications

  • Minimum four years' catering sales management experience in a full-service hotel environment
  • certified Meeting Planner, Certified Professional in Catering and Events, or similar designation preferred
  • general knowledge of all hotel departments
  • proven success in sales
  • Delphi experience preferred
  • diagram Writing Software experience, such as Social Tables, preferred
  • proficient in Microsoft Office Suite
  • able to work a flexible schedule including weekends and holidays

Job Duties

  • Promptly reply to incoming leads
  • actively prospect new Catering business seeking to make connections and generate revenue
  • conduct site visits to support in converting business
  • plan, coordinate and service all booked Catering events
  • participate in developing and implementing Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
  • work with Director of Meetings and Events to host, or participate, in local events to attract new business
  • collaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.
  • research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors
  • partner with Brand and PR Team to maintain and optimize 3rd party website presence
  • block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
  • distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
  • accurately forecast group's anticipated revenue spend
  • schedule and coordinate pre-convention and post-convention meetings when required
  • discuss group's plans for future events, encouraging rebooking
  • responsible for soliciting client's for feedback on Meeting Planner Survey
  • partner with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
  • attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
  • work on special projects as assigned by Director of Meetings and Events
  • all other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.