
Senior Catering and Events Manager - Embassy Suites by Hilton Portland Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Free Meals
bonus
Job Description
Embark on a rewarding career with the Historic Embassy Suites by Hilton Portland Downtown, a distinguished establishment known for its exemplary hospitality under the renowned Hilton brand. Hilton is synonymous with excellence in the hospitality industry, offering not only premium accommodations but also a rich culture that nurtures its employees. At this iconic hotel located in the heart of downtown Portland, employees enjoy a vibrant workplace environment complemented by competitive health benefits, career growth opportunities, and participation in the exclusive Go Hilton travel discount program. The property itself boasts an unmatched location near the Convention Center, Moda Center, theaters, and... Show More
Job Requirements
- minimum two years hospitality related experience at manager level
- knowledge of hotel property management systems such as Delphi.fdc
- ability to communicate effectively both verbally and in writing
- strong organizational and time management skills
- capability to negotiate and influence
- problem-solving skills
- availability to work flexible hours including evenings and weekends
- commitment to maintaining regular attendance
Job Qualifications
- minimum two years hospitality related experience at manager level
- familiarity with hotel property management systems such as Delphi.fdc
- strong negotiation and sales skills
- excellent communication and interpersonal skills
- proven ability to manage complex events and client relationships
- proficiency with event planning and coordination
- ability to work collaboratively with hotel departments
- problem-solving and conflict resolution abilities
- leadership and team management capabilities
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate while handling complaints, settling disputes, and resolving grievances and conflicts
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues to determine the best solution
- ensure high-quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback, and coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- perform other duties as necessary based on business needs
- maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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