Senior Catering and Events Manager - Embassy Suites by Hilton Portland Downtown

Hillsboro, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $80,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career growth opportunities

Employee Travel Discounts

competitive salary

FREE MEALS during shifts

Job Description

Embassy Suites by Hilton Portland Downtown is a historic and iconic hotel situated in the heart of downtown Portland, close to major attractions such as the Convention Center, Moda Center, theaters, and popular local spots like Voodoo Doughnut and Stumptown Coffee. As part of the globally recognized Hilton brand, the hotel is celebrated not only for its stellar hospitality but also for its award-winning workplace culture. Employees at this establishment benefit from competitive health benefits, career growth opportunities, and unique perks such as the Go Hilton travel discount program and complimentary meals during work shifts. Hilton’s reputation for excellence in... Show More

Job Requirements

Minimum two years hospitality-related experience at manager level
Proficient in hotel property management systems (Delphi.fdc)
Ability to handle complex events
Strong communication skills
Ability to negotiate and resolve disputes
Must demonstrate Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and urgency
Dependable with good adaptability and customer focus
Ability to maintain regular attendance

Job Qualifications

Hospitality management experience at a manager level
Knowledge of hotel property management systems (Delphi.fdc)
Strong negotiation and sales skills
Ability to manage complex events
Excellent communication skills
Conflict resolution abilities
Ability to upsell and create event enhancements
Client relationship management experience

Job Duties

Organize, plan and prioritize duties by developing plans and goals
Timely communication to internal and external clients via telephone, email, written documents or in person
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
Demonstrate knowledge of job systems, products, systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Sell and influence both internal and external clients
Make decisions and solve problems by analyzing and evaluating issues and determining the best solutions
Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Perform other duties as necessary based on business needs
Maintain regular attendance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: