Senior Catering and Events Manager - Embassy Suites by Hilton Portland Downtown

Portland, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $80,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career growth opportunities

Employee Travel Discounts

Free Meals

Bonus opportunities

Job Description

The Historic Embassy Suites by Hilton Portland Downtown is a premier hotel located in the vibrant heart of downtown Portland, Oregon. As part of the globally recognized Hilton brand, this property offers guests a unique blend of historic charm and modern luxury. Situated conveniently near key landmarks such as the Convention Center, Moda Center, and several theaters, the hotel places visitors within easy reach of Portland’s renowned attractions, including the iconic Voodoo Doughnut and Stumptown Coffee. Just 10 miles from Portland International Airport, the Embassy Suites is an ideal location for both business and leisure travelers. This hotel is known... Show More

Job Requirements

Minimum two years of hospitality-related experience at manager level
familiarity with hotel property management systems such as Delphi.fdc
strong interpersonal and negotiation skills
excellent communication skills both verbal and written
ability to work effectively within a team
capacity to handle complex event coordination
availability for regular attendance

Job Qualifications

Hospitality management experience at manager level
knowledge of hotel property management systems especially Delphi.fdc
strong negotiation and sales skills
ability to design creative event menus and experiences
excellent communication and client relationship skills
conflict resolution skills
problem-solving abilities
leadership and team collaboration skills
capability to manage complex events and multi-task under pressure

Job Duties

Organize, plan and prioritize duties by developing plans and goals
timely communication to internal and external clients via telephone, email, written documents or in person
create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
demonstrate knowledge of job systems, products, systems, and processes
resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
selling and influencing both internal and external clients
make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
participate in customer site inspections and assist with the sales process as necessary
perform other duties as necessary based on business needs
maintain regular attendance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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