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Grand Central Bakery

Senior Cafe Team Member (Hawthorne Cafe)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Tips
Employee Discounts
flexible schedule
Training and Development

Job Description

Grand Central Bakery is a renowned establishment that sparked a bread revolution in 1989 by bringing rustic artisan loaves to tables across the Northwest. As a Certified B Corporation, the bakery is deeply committed to sustainability, which is embedded in every aspect of its operations—from ethically sourcing ingredients to fostering a supportive work environment and investing in the communities it serves. This dedication to quality and social responsibility places Grand Central Bakery among a growing global movement of organizations using business as a force for good. The bakery operates vibrant cafes that act as welcoming community hubs, providing delicious food... Show More

Job Requirements

  • Must be at least 18 years old
  • Ability to read, write, and speak English
  • Maintains a valid Food Handler's Card
  • HS diploma/GED preferred
  • Basic math skills
  • Must demonstrate regular attendance and punctuality
  • Ability to work a variety of days and shifts including weekends and holidays
  • Ability to stand and walk for long periods
  • Ability to handle physical demands such as lifting and carrying up to 20 lbs
  • Ability to work in a loud café environment with frequent interruptions
  • Must follow safety and health guidelines

Job Qualifications

  • Must be at least 18 years old
  • Ability to read, write, and speak English required
  • Maintains a valid Food Handler's Card at all times and follows health department guidelines at all times
  • HS diploma/GED preferred
  • Basic math skills required
  • Must display professionalism and personality with customers
  • Stays thoughtfully busy at all times, regardless of customer flow

Job Duties

  • Clear and frequent communication with coffee and tea vendors for training needs, new information, challenges or ongoing needs
  • Ensures all team members are trained to operate with efficiency at the espresso machine, making delicious drinks, including latte art
  • Coordinates pars and ordering for all coffee, dairy, and beverage related products
  • Proficient on Point-of-Sale System
  • Serves bread and pastry to customers while ensuring both meet GCB specs
  • Makes and serves all sandwiches according to GCB specs- including during a rush
  • Makes and serves all coffee and espresso drinks according to GCB specs- including during a rush, and is proficient at latte art
  • Displays product knowledge of all items on our menus
  • Works in a way that maintains a clean cafe environment including bussing, washing dishes, and executing all necessary café cleaning tasks
  • Shares knowledge about where and how our products are sourced with customers and team members
  • Has a solid understanding of our organizational structure and who/what/where to go for problem solving
  • Works in a way that can improve the cafe environment- takes initiative, contributes ideas, is solutions oriented
  • Uses creativity and ideas for product display to maximize sales
  • Knows and regularly works the duties of multiple shifts, including Retail Open, Retail Close, Mid/Swing shifts, Barista shift, and either Office Close or Sandwich Bar Open
  • Often leads in training and acts as the PIC as needed
  • Has a 'pitches in' mentality, can be seen volunteering with duties or helping others
  • Adheres to proper cash handling procedures and standards with a high level of accuracy
  • Uses checklists and training documents to become competent and proficient with the cafe systems
  • Knows and acts in accordance with the mission, vision, and values of Grand Central Bakery in all parts of their job
  • Works collaboratively with a team. Models and encourages respectful and professional channels of communication between teammates
  • Delivers excellent customer service - follows the 3 steps to great service at all times and supports teammates in the same
  • Maintains competencies and demonstrate continuous application of these skills throughout the period of employment
  • Is committed to creating an anti-racist organization by actively opposing racism and promoting racial tolerance. Supports a culturally inclusive environment through the language and conduct of mutual respect and critical self-reflection. Understands company Diversity, Equity, and Inclusion (DEI) concepts and is able to explain them to teammates
  • Has a positive impact on teammates by setting behavior, work ethic, and work quality
  • Knows and demonstrates efficient, correct and safe work and procedures
  • Contributes to the training of team members
  • Coaches team members on the floor
  • Follows all safety requirements, safety training, and instructions
  • Notifies manager if they ever become aware of a potential hazard in the workplace
  • Able to enter maintenance and safety tickets into FMX
  • Promptly reports all injuries, big or small, that are sustained while at work.

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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