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BOEING

Senior Business Tour Coordinator

Everett, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,350.00 - $81,650.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Life insurance
Disability insurance
Paid Time Off

Job Description

Boeing is a global aerospace leader renowned for its innovation, engineering excellence, and commitment to advancing the future of flight. With a legacy spanning over a century, Boeing designs, manufactures, and sells commercial airplanes, defense, space and security systems, and provides aftermarket support services. The company is dedicated to fostering a workplace culture that values diversity, inclusion, and the professional growth of every employee. Boeing’s commitment to creating a welcoming and respectful environment makes it a preferred employer in the aerospace industry, offering challenging and rewarding career opportunities to its team members.

This role is for a Visitor Relations Se... Show More

Job Requirements

  • 3+ years of experience in a role which required strong customer service and communication skills
  • 3+ years of experience multi-tasking and working in a team environment
  • 1+ years of experience with technical writing and/or process documentation
  • 1+ years of experience managing schedules and calendars using Microsoft Outlook
  • Experience communicating effectively with both technical and business stakeholders
  • Capability to work well under pressure in a fast paced environment

Job Qualifications

  • 3+ years of experience in a role which required strong customer service and communication skills
  • 3+ years of experience multi-tasking and working in a team environment
  • 1+ years of experience with technical writing and/or process documentation
  • 1+ years of experience managing schedules and calendars using Microsoft Outlook
  • Experience communicating effectively with both technical and business stakeholders
  • Capability to work well under pressure in a fast paced environment
  • 1+ years of experience with corporate business functions, event planning and/or tour logistics
  • Experience with public speaking or presentation skills
  • Experience with Boeing and/or Boeing Future of Flight
  • Proven reliability, punctuality and regular attendance

Job Duties

  • Intake all tour and site requests from various approval channels, communicate proactively with tour sponsors from itinerary development through tour execution
  • Maintain master tour and event tracking database for each site, coordinate daily tour schedule to accommodate all approved VIP tour requests, document metrics accurately to report tour data
  • Work with Boeing site partners to execute operational logistics including itinerary and subject matter expert coordination, parking, golf cart usage
  • Support development and implementation of streamlined processes for tour coordination in collaboration with Visitor Relations colleagues, Business Operations and Communications teammates
  • Ensure internal Everett and Renton VIP websites are updated with current tour and process information, support development and oversee administration of new online intake process
  • Coordinate and/or lead weekly and monthly tour meetings as requested, provide weekly look-ahead documentation for each site
  • Memorize scripted material as needed, stay current on Everett and Renton key messages and information
  • Conduct professional, energetic, and inspiring tours to guests as a key representative of Boeing and ambassador of the Boeing brand
  • Drive carts as needed for tour support, follow all vehicle and transportation safety guidance
  • Support maintenance and inventory processes for all onsite Visitor Relations assets including headsets, speakers, golf carts, and safety glasses
  • Actively participate in team meetings and projects, support other communication projects and assignments as requested
  • Be knowledgeable of all site safety and security procedures, support emergency preparedness actions as required
  • Other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location