Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
flexible scheduling
Career development opportunities
Job Description
Barnes & Noble Booksellers, Inc., a premier bookselling company recognized for its comprehensive collections and vibrant café culture, offers a welcoming environment where literature lovers and coffee enthusiasts intersect. This company has established itself as a community staple, providing not only books and educational materials but also an inviting space where customers can enjoy a quality cup of coffee. With a commitment to excellent customer service and an inclusive workplace, Barnes & Noble fosters a culture where employees are encouraged to grow, learn, and engage with customers in meaningful ways.
The Senior Barista role at Barnes & Nob... Show More
The Senior Barista role at Barnes & Nob... Show More
Job Requirements
- High school diploma or equivalent
- Previous barista experience or relevant customer service experience
- Ability to stand for prolonged periods and perform physical tasks such as bending, lifting, and operating espresso machines
- Strong communication and interpersonal skills
- Ability to multitask and prioritize duties effectively
- Willingness to mentor and support team members
- Commitment to delivering excellent customer service
Job Qualifications
- Demonstrate exemplary barista-level skills
- Understand and execute café offerings and operational procedures
- Communicate effectively and respectfully
- Listen to customers and identify their needs to their satisfaction
- Shift gears quickly, prioritize and multitask
- Work with consistent urgency and efficiency
- Act as a positive role model and help drive company initiatives
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with an ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order creating approach
- Help teach baristas the best way to recommend products and handcrafted beverages, ensuring they are confident in conversations with customers
- Ensure the café is welcoming to all customers by maintaining a stocked bake case, neatly displayed merchandise, and friendly interactions from all baristas
- Take pride in the café by prioritizing cleanliness and tidiness to enhance the customer experience
- Engage customers through sampling of café products
- Execute and model all operational standards correctly, in a timely manner, and in compliance with café standards, safety, and health codes
- Protect company assets by adhering to processes and support control of waste and shrinkage
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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