Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Barnes & Noble is a renowned bookseller and community hub, operating a chain of bookstores that are not only retail spaces for books but also vibrant social centers. Each Barnes & Noble bookstore serves as a gathering place where readers and community members connect over a shared love of literature and culture. The bookstores incorporate inviting cafés that offer curated selections of beverages and food items, making them welcoming environments for customers to relax, browse, and enjoy their visits. With a strong commitment to customer service, Barnes & Noble fosters a workplace culture emphasizing cheerfulness, teamwork, reliability, and continuous learning,... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in a customer service or barista role
- Ability to stand for prolonged periods and perform repetitive tasks
- Willingness to work flexible hours including weekends and holidays
- Basic proficiency with technology such as registers and tablets
- Strong teamwork and communication skills
- Commitment to maintaining high standards of cleanliness and safety
Job Qualifications
- High school diploma or equivalent
- Previous barista or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced team environment
- Proficient with point-of-sale systems and basic technology
- Knowledge of food safety and sanitation standards
- Ability to learn and teach beverage preparation techniques
- Positive attitude with willingness to support colleagues
- Reliable attendance and punctuality
- Capability to handle physical demands of the job
Job Duties
- Master key barista behaviors and skills including drink making and food preparation
- Welcome customers warmly and create a hospitable café environment
- Mentor and support new baristas, sharing knowledge and assisting with their development
- Operate registers, tablets, and other technology efficiently while troubleshooting routine issues
- Maintain the café counter and retail fixtures with effective merchandising and visual presentation
- Manage the bake case with strong merchandising skills to keep it full and appealing
- Support receiving, unpacking deliveries, and following FIFO inventory practices
- Perform daily and weekly cleaning tasks to maintain café cleanliness and safety
- Assist the bookfloor team when necessary
- Identify and respond to theft and problematic behaviors using loss prevention procedures
- Use product knowledge to make food and beverage recommendations and customizations
- Educate baristas on proper beverage preparation techniques
- Maintain backstock effectively and support ordering processes
- Communicate company sales objectives and promotions confidently to customers and teammates
- Demonstrate flexibility by filling scheduling gaps and supporting other stores as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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