Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $74,000.00 - $99,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Relocation assistance
bonus eligible
Job Description
Marriott St. Louis Grand is a prestigious hotel located in the heart of Saint Louis, Missouri, at 800 Washington Ave. As part of the globally respected Marriott International group, this hotel exemplifies luxury, hospitality, and superior guest experiences. The Marriott St. Louis Grand is a full-service hotel offering comprehensive event management services, including hosting weddings, corporate events, conventions, and private celebrations. Marriott International is known for its commitment to diversity, inclusion, and equal opportunity employment, valuing the unique backgrounds and talents of its associates. The hotel fosters an environment that celebrates cultural richness and embraces innovation in hospitality, maintaining a... Show More
Job Requirements
- high school diploma or GED
- minimum 3 years experience in event management, food and beverage, or related professional area
- or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major with at least 1 year experience in event management, food and beverage, sales and marketing, or related professional area
- strong leadership skills
- excellent communication skills
- ability to work full time on site
- familiarity with safety and sanitation standards
- ability to manage inventory and departmental equipment
- experience in scheduling and staff supervision
- customer service oriented
- problem-solving skills
Job Qualifications
- high school diploma or GED with 3 years experience in event management or related area
- or 2-year degree in hospitality or business with 1 year experience in event management or related area
- strong leadership and communication skills
- knowledge of food and beverage service and event trends
- ability to manage financial responsibilities and control costs
- experience in staff training and development
- problem-solving and conflict resolution abilities
- ability to build and maintain client relationships
Job Duties
- projects supply needs for the department
- maintains and applies knowledge of all laws relating to events
- understands banquet operations impact on event success and maximizes customer satisfaction
- adheres to and reinforces all standards, policies, and procedures
- ensures established sanitation levels are maintained
- manages departmental inventories and maintains equipment
- uses banquet beverage records to control liquor costs
- schedules banquet service staff while maximizing profits
- develops lasting relationships with groups for business retention and growth
- sets goals and delegates tasks to improve department performance
- conducts monthly department meetings
- applies knowledge of food and wine pairings and event trends
- acts as liaison to kitchen staff
- leads shifts and participates in event servicing
- sets positive example for guest relations
- interacts with guests to obtain feedback on quality and service
- responds to guest problems and complaints
- empowers employees to provide excellent service
- ensures employees understand expectations
- strives to improve service performance
- emphasizes guest satisfaction and continuous improvement
- reviews guest satisfaction results with employees
- communicates and executes emergency procedures and staff safety training
- observes and provides feedback on employee service behaviors
- monitors progress and leads staff discussions
- participates in corrective action plans
- reviews meeting planner survey results and develops improvement plans
- attends and participates in all pertinent meetings
Post restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: