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Marcus Hotels

Senior Assistant Manager, FT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Premium holiday pay
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
free movies
Free Meals
paid uniforms
Associate college scholarship program
Career advancement opportunities

Job Description

Marcus Theatres is a leading entertainment company specializing in delivering a redefined movie-going experience across its chain of state-of-the-art cinemas. With a strong commitment to cultivating a people-first culture, Marcus Theatres offers limitless opportunities for talented individuals to connect, grow, and thrive in their careers. The company values diversity and inclusivity, striving to foster a welcoming environment for both guests and team members alike. As a premier entertainment establishment, Marcus Theatres stands out by combining top-notch food service, exceptional film screenings, and a fun atmosphere to make every visit memorable for their patrons.

We are currently seeking a full-time Assi... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail, food service, or entertainment industry roles preferred
  • Must be willing to work nights, weekends, and holidays
  • Ability to lead and motivate a team
  • Strong organizational and problem-solving skills
  • Excellent customer service skills
  • Ability to work in a fast-paced environment

Job Qualifications

  • Positive attitude and excellent communication skills
  • Ability to work in a high-volume, fast-paced and team-focused environment
  • Passionate about coaching associates to provide exceptional guest service
  • Experience in a managerial or supervisory role preferred
  • Strong leadership and interpersonal skills
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service
  • Supervise, motivate, reward and coach associates
  • Execute systems and processes that keep the theatre running smoothly
  • Assist with hiring, training and associate development
  • Evaluate key performance indicators to drive guest satisfaction and results
  • Identify opportunities to increase brand awareness and drive traffic into the theatre
  • Follow direction of the theatre and corporate management teams

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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