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Qatar Airways

Senior Airport Services Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Qatar Airways Group, a leader in the global aviation industry, has built a reputation for excellence and innovation since its inception. From a fleet of just four aircraft, the company has expanded rapidly to encompass 12 different business sectors, becoming a symbol of spectacular growth, determination, and cutting-edge service standards. Qatar Airways continuously sets trends in the airline industry, undeterred by challenges and driven by a commitment to achieving what has never been done before. This remarkable journey creates an inspiring environment for employees who are eager to contribute their creativity, skills, and passion, knowing their ambition will know no... Show More

Job Requirements

  • Current right to live and work in the United States
  • job related experience in customer service and at least 1 year experience in airport operations
  • high energy and positive attitude
  • DCS experience and knowledge of ticketing
  • very good knowledge of Amadeus
  • ability to work shifts

Job Qualifications

  • Job related experience in customer service and at least 1 year experience in Airport Operations of a leading airline
  • high energy and positive attitude necessary to perform well in a high pressured and demanding environment
  • DCS experience and knowledge of ticketing is an advantage
  • very good knowledge of Amadeus is strongly preferred
  • ability to work shifts

Job Duties

  • Constant liaison with check-in, transfer desk, and other related areas for the smooth acceptance of passengers
  • liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
  • escort and direct arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges, and boarding gates
  • assist duty officer to handle company material and records
  • liaison with GHA for quick processing of hotel and transfer passengers
  • work with GHA to ensure smooth passenger handling
  • assist passengers regarding entry requirements, visas, residence permits
  • ensure passengers are assisted smoothly through airport facilities
  • perform other related duties as assigned to ensure the efficient and effective operation

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.