Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Free CLEAR membership
Family/friends discounts
401(k) retirement plan
company match
10 company-paid holidays
Paid Time Off
Job Description
CLEAR is a pioneering identity platform company dedicated to transforming everyday experiences into seamless, frictionless moments. With over 19 million passionate members and a vast network of partners worldwide, CLEAR enhances the way people live, work, and travel by providing secure and efficient access solutions. From airports and stadiums to mobile devices, CLEAR's innovative technology ensures faster, safer, and more personalized experiences. The organization is firmly committed to fostering an inclusive and diverse workplace, offering equal opportunities to all applicants and employees. They also provide necessary accommodations for individuals with disabilities, supporting a respectful and barrier-free work environment.
The S... Show More
The S... Show More
Job Requirements
- You must be 18 years of age or older
- High school diploma or GED equivalent required
- Open availability and flexibility is a must – ability to work a variety of shifts
- Ability to stand for up to 8 hours per day
- Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test
- Desire to grow into a management and/or leadership position
Job Qualifications
- Strong communication skills and the ability to engage with customers, members, and teammates alike
- Demonstrated leadership skills: Role model, exemplary team member who consistently goes above and beyond for other employees and customers
- Ability to follow detailed instructions and execute them with 100% accuracy, in a fast-paced and constantly changing environment
- Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in mind
- Self-motivated achiever interested in taking on additional roles and responsibilities, and selling CLEAR
- Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently
Job Duties
- Deliver pay per use revenue by educating travelers on the benefits of CLEAR Mobile
- Balance high volume with high-quality customer and member experiences
- Resolve traveler and/or member concerns or inquiries in an appropriate and timely manner, escalating needs to Operations Manager and Member Care as required/needed
- Consistently follow all security and safety protocols at all times
- Support Managers and leadership in the training and development of new and existing team members, serving as a subject matter expert to guide on the job training
- Troubleshoot technical issues with hardware and software within the operating environment, ensuring front line triage occurs prior to elevating to corporate support team
- Follow all daily checklists including proper inventory and storage of all CLEAR Mobile hardware assets
- Awareness of all CLEAR policies and procedures including tracking in/out times and break times - surfacing concerns to the Operations Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter