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Nippon Express USA

Senior Agent - Ocean Cargo

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.62 - $32.44
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
flexible spending accounts
Paid Time Off
Life insurance

Job Description

Nippon Express Company, Ltd. ("NX") is a pioneering global logistics provider founded in 1872 in Japan and headquartered in Tokyo. With a vast global footprint, NX employs approximately 72,000 employees across 733 locations in 47 countries and 314 cities. As one of the top five international freight forwarders in the world, NX has established a solid reputation for delivering comprehensive transportation and logistics solutions spanning air, land, sea, and express packages. The Nippon Express U.S.A., Inc. ("NEU"), a fully owned subsidiary established in New York in 1962, extends NX's legacy by operating 55 locations in 27 U.S. states, employing around... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in ocean export coordination or related logistics role
  • Ability to work flexible hours
  • Diligent in following standard operating procedures
  • Strong organizational skills
  • Proficient in Microsoft Word and Excel
  • Ability to provide high quality customer service
  • Excellent communication skills

Job Qualifications

  • Experienced in all aspects of ocean export coordination including monitoring, dispatching and issuing invoices
  • In-depth understanding of the ocean export process including EEI filings and NVOCC/Non-NVOCC operations
  • Excellent customer service skills
  • Strong problem-solving abilities
  • Proficiency in Microsoft Word and Excel
  • DG certification preferred but not required
  • Ability to communicate effectively with customers, vendors and internal teams

Job Duties

  • Identify, organize and coordinate customer shipping requirements
  • Accurately and efficiently prepare documents for ocean export and import shipments
  • Accurately and timely prepare billing invoices and all required AS400 database entries
  • Effectively coordinate pickup and delivery orders
  • Provide professional, high quality customer service through daily communication with customers via email and telephone
  • Monitor and dispatch ocean export shipments
  • Follow Standard Operating Procedures diligently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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