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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $76,700.00 - $96,600.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
friends and family discounts
Job Description
Delaware North is a global hospitality and food service company with a rich legacy spanning over 100 years. The organization operates a diverse portfolio including iconic sports arenas, national parks, casinos, hotels, and restaurants. One of its notable facilities is the TD Garden in Boston, Massachusetts, which serves as a prominent sports and entertainment arena hosting over 200 events annually for more than 3.5 million visitors. TD Garden is home to the prestigious NHL Boston Bruins and the NBA Boston Celtics franchises, cementing its role in New England's sports and entertainment landscape. Delaware North prides itself on a culture that... Show More
Job Requirements
- bachelor's degree required
- 5-7 years of experience supporting C-suite or senior executives in a fast-paced, high-visibility organization
- experience in professional sports, entertainment, hospitality, or complex event-driven environments preferred
- advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint
- proven discretion and ability to manage confidential information
- effective communication and interpersonal skills
- ability to multitask and prioritize in a dynamic environment
- experience supporting ownership families, boards, or VIP clientele preferred
Job Qualifications
- 5-7 years of experience supporting C-suite or senior executives in a fast-paced, high-visibility organization
- bachelor’s degree required
- experience in professional sports, entertainment, hospitality, or complex event-driven environments preferred
- demonstrated success managing executive calendars, travel, and high-profile stakeholder relationships
- proven ability to operate with discretion, judgment, and executive presence
- experience supporting ownership families, boards, or VIP clientele strongly preferred
- advanced knowledge of and demonstrated skills in Outlook, Word, Excel, and PowerPoint software programs
Job Duties
- serve as the primary gatekeeper and strategic manager of the CEO’s calendar, ensuring priorities, preparation, and pacing are aligned to business impact
- anticipate conflicts, risks, and shifting priorities and proactively recommend solutions
- prepare, submit, and reconcile expense reports with accuracy, timeliness, and adherence to organizational policy
- maintain strict confidentiality while managing highly sensitive business and personal information
- own end-to-end planning and execution of all CEO meetings, including agendas, materials, attendees, room set-ups, and technology needs
- coordinate internal and external participants, ensuring all parties are prepared and aligned
- oversee food, beverage, and hospitality arrangements for executive and stakeholder meetings
- plan, book, and manage all business travel, including flights, hotels, ground transportation, and special accommodations
- produce detailed, accurate itineraries that account for business objectives, personal needs, and contingency planning
- monitor travel in real time and manage last-minute changes or disruptions with minimal impact to the CEO
- serve as the primary coordinator for family needs related to Boston Bruins and TD Garden events
- manage all ticket requests, allocations, confirmations, and tracking for family, VIPs, and business partners
- oversee logistics for family, VIP, and client events, including food, beverage, and seating
- partner with TD Garden operations, security, hospitality, and external vendors to deliver flawless experiences
- manage and track all charitable requests received by the CEO’s office, ensuring appropriate review, documentation, and follow-up
- coordinate logistics for charitable events, appearances, and donations
- serve as a liaison between the Bruins organization, ownership, and nonprofit partners
- provide comprehensive administrative and scheduling support for the Aviation Department, including coordination of aircraft, crew availability, ground transportation, catering, and travel logistics
- maintain accurate operational documentation and prepare reports
- serve as a key communication and customer service liaison, offering timely updates on flight changes and supporting pilots with records and training schedules
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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