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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $76,700.00 - $96,600.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Annual performance bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a global leader in hospitality and entertainment, boasting a rich heritage of over 100 years. As a family-owned company, Delaware North manages iconic venues such as TD Garden in Boston, Massachusetts, which serves as the home for the NHL's Boston Bruins and NBA's Boston Celtics. TD Garden is New England's premier sports and entertainment arena, hosting over 200 events annually and welcoming more than 3.5 million visitors each year. The company prides itself on creating memorable experiences across a wide range of sectors including sports, gaming, hotels, and national parks, fostering a workplace culture where employees are... Show More
Job Requirements
- Bachelor's degree required
- 5-7 years of experience supporting C-suite or senior executives
- Experience in professional sports, entertainment, hospitality, or event-driven environments preferred
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to manage confidential information with discretion
- Strong organizational and communication skills
- Ability to coordinate complex logistics and multitask effectively
Job Qualifications
- Bachelor's degree required
- 5-7 years of experience supporting C-suite or senior executives in a fast-paced, high-visibility organization
- Advanced knowledge of Outlook, Word, Excel, and PowerPoint
- Experience in professional sports, entertainment, hospitality, or complex event-driven environments preferred
- Demonstrated success managing executive calendars, travel, and high-profile stakeholder relationships
- Proven ability to operate with discretion, judgment, and executive presence
- Experience supporting ownership families, boards, or VIP clientele strongly preferred
Job Duties
- Serve as the primary gatekeeper and strategic manager of the CEO's calendar, ensuring priorities, preparation, and pacing are aligned to business impact
- Anticipate conflicts, risks, and shifting priorities and proactively recommend solutions
- Prepare, submit, and reconcile expense reports with accuracy, timeliness, and adherence to organizational policy
- Maintain strict confidentiality while managing highly sensitive business and personal information
- Own end-to-end planning and execution of all CEO meetings, including agendas, materials, attendees, room set-ups, and technology needs
- Coordinate internal and external participants, ensuring all parties are prepared and aligned
- Oversee food, beverage, and hospitality arrangements for executive and stakeholder meetings
- Plan, book, and manage all business travel, including flights, hotels, ground transportation, and special accommodations
- Produce detailed, accurate itineraries that account for business objectives, personal needs, and contingency planning
- Monitor travel in real time and manage last-minute changes or disruptions with minimal impact to the CEO
- Serve as the primary coordinator for Jacobs family needs related to Boston Bruins and TD Garden events
- Manage all ticket requests, allocations, confirmations, and tracking for family, VIPs, and business partners
- Oversee logistics for family, VIP, and client events, including food, beverage, and seating
- Partner with TD Garden operations, security, hospitality, and external vendors to deliver flawless experiences
- Manage and track all charitable requests received by the CEO's office, ensuring appropriate review, documentation, and follow-up
- Coordinate logistics for charitable events, appearances, and donations
- Serve as a liaison between the Bruins organization, ownership, and nonprofit partners
- Provide comprehensive administrative and scheduling support for the Aviation Department, including coordination of aircraft, crew availability, ground transportation, catering, and travel logistics
- Maintain accurate operational documentation by monitoring, reviewing, and filing trip records
- prepare routine operational reports
- and support internal and external audits
- Serve as a key communication and customer service liaison, offering timely updates on flight changes
- support pilots with records and training schedules
- and ensure high quality service for internal and external stakeholders
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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