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Carlo, Inc.

Self Storage Consultant (Pasadena, CA)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

Pay range $18.05 - $19.25 hourly
Participation in the bonus program
Internal training

Job Description

Arroyo Parkway Self Storage is a well-established self-storage facility dedicated to providing secure, convenient, and affordable storage solutions to individuals and businesses. Known for its exceptional customer service and commitment to tenant satisfaction, Arroyo Parkway Self Storage has built a strong reputation within the community. The company prides itself on maintaining clean, safe, and well-managed storage units along with friendly, professional service that meets the diverse needs of its customers. With a focus on operational excellence and a supportive company culture, Arroyo Parkway Self Storage offers an exciting workplace environment for motivated individuals seeking career growth.

The company... Show More

Job Requirements

  • Minimum one year of sales and customer service experience
  • customer service-oriented with exceptional organizational and administrative skills
  • detail oriented with strong time management skills
  • energetic, outgoing, customer-oriented personality
  • strong communication, interpersonal and problem resolution skills
  • enjoys and easily operates independently or as part of a small team
  • knowledge of Microsoft Office (Word / Excel / Outlook)
  • available to work any day of the week, including weekends
  • California Driver's License, current car insurance with a good driving record and access to reliable transportation
  • willing to complete a pre-employment background check and drug test
  • good credit history

Job Qualifications

  • Minimum one year of sales and customer service experience
  • customer service-oriented with exceptional organizational and administrative skills
  • detail oriented with strong time management skills
  • energetic, outgoing, customer-oriented personality
  • strong communication, interpersonal and problem resolution skills
  • enjoys and easily operates independently or as part of a small team
  • knowledge of Microsoft Office (Word / Excel / Outlook)
  • available to work any day of the week, including weekends
  • California Driver's License, current car insurance with a good driving record and access to reliable transportation
  • willing to complete a pre-employment background check and drug test
  • good credit history

Job Duties

  • Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the product solutions needed
  • assist customers both in person and on the phone in taking payments, answering storage needs, renting storage units, understanding the terms, fees and completing rental agreements
  • complete new move-in and move-out transactions, which also include computer data entry
  • consult and sell merchandise such as boxes, tape and other appropriate products that meet their needs
  • verify and balance cash drawer
  • prepare and make daily deposits
  • conduct a daily storage unit inspection to confirm availability and ensure each storage unit is secure or ready to rent
  • work closely with the Property Manager to receive training and coaching when needed, striving to exceed the company's expectations
  • ensure curb appeal of the facility, both inside and out, is rent ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc
  • clean around the property, sweep up storage units and buildings, office, restrooms and restock supplies daily
  • uphold a professional appearance at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location