Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Sycuan is a well-established resort and casino located in Southern California known for its commitment to providing exceptional guest experiences and a secure environment for its visitors and staff. The resort features a vibrant casino, luxurious accommodations, dining options, and entertainment facilities, all designed to offer a comprehensive leisure experience. Sycuan is dedicated to fostering a safe and welcoming atmosphere, ensuring that guests feel comfortable while enjoying the variety of services available onsite. As an employer, Sycuan values professionalism, teamwork, and responsiveness in all departments, particularly in its security team, which plays a crucial role in maintaining the safety and... Show More
Job Requirements
- High school diploma or G.E.D.
- 3 months experience in security related field
- Guest service experience
- First aid CPR certified or completion of CPR within reasonable amount of time from hire date
- Ability to operate sophisticated communications and surveillance equipment
- Ability to effectively communicate in the English language with guests, team members, staff and students
- Ability to maintain professionalism and composure
- Ability to prioritize and perform multiple tasks and assignments
- Ability to maintain confidentiality
- Ability to sit and stand for up to eight hours at a time
- Ability to appear for work on time
Job Qualifications
- 3 months emergency dispatch experience
- Law enforcement dispatch experience
- POST certification
- Surveillance experience
- Basic understanding of security policies and procedures
- Ability to log factual information received from radio and telephone communications
- Ability to evaluate non-routine situations and make sound judgments
- Ability to provide verbal directives
- Ability to effectively communicate with internal and external contacts
- Working knowledge of MS Word and Excel
- Ability to perform data entry assignments
- Ability to compose written documents in the English language
- Ability to complete forms and documents
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Working knowledge of basic radio and telephone procedures
- Proficiency Microsoft Word and Excel
- Multi-lingual
- Knowledge of CCTV equipment
Job Duties
- Provides guest service by assisting internal and external guests by answering questions and providing directions
- Responding to medical aides, criminal activity and documenting incidents
- Responsible for safety compliance by identifying/reporting potential safety hazards
- Enforcing safety regulations and responding to accidents and emergencies, including first aid if necessary
- Coordinates security services by receiving and dispatching calls
- Monitoring alarm systems, fire panel, radio activity, entry gates, access control, officer locations and activities
- Dispatching units as needed
- Contacting law enforcement agencies and emergency services as needed
- Maintaining chronological records of daily events and pass down logs for information transfer
- Protects property assets by monitoring designated parking lots, buildings, stairwells, basement, receiving areas, emergency entrances and exits, entry and exit gates and other related areas equipped with surveillance equipment
- Reporting irregularities, crimes or unusual activity by visitors and/or team members to appropriate law enforcement agencies when warranted
- Maintains security property parking lots and exterior property by patrolling parking lots, reporting suspicious activity to Tribal Police personnel, and providing a written account of security related activities
- Documenting incidents in and around property
- Ensures smooth flow of vehicular traffic in and around property by directing traffic to appropriate parking or holding areas
- Coordinating special event traffic on and off premises
- Providing jump-starts, and authorizing towing/removal of vehicles parked in violation of parking policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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