
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
401(k) match
Paid parental leave
Paid vacation
Employee Discounts
Tuition Reimbursement
Employee assistance program
Job Description
Mall of America is one of the largest and most iconic shopping and entertainment destinations in the United States. Located in Bloomington, Minnesota, it draws millions of visitors annually who come to enjoy its vast array of retail stores, restaurants, and attractions, including an indoor amusement park and aquarium. As a hub for shopping, leisure, and events, the Mall of America is committed to providing a safe, welcoming, and enjoyable environment for all guests that visit. It prides itself on its dedication to hospitality, innovation, and operational excellence, maintaining a high standard of service to ensure every visitor's experience is... Show More
Job Requirements
- Must be at least 15 years of age
- Successful completion of MOA classroom training
- Ability to communicate effectively with guests and team members
- Capacity to work in all weather conditions using issued gear
- Flexibility to work evenings, weekends, holidays, and high volume days
Job Qualifications
- Must be at least 15 years of age
- Strong verbal and non-verbal communication skills
- Successful completion of MOA classroom training
- Excellent coordination and movement skills
Job Duties
- Direct motor vehicles through the MOA parking ramps and ramp entrances
- Set up and collect traffic cones for the upper levels of the parking ramps to establish inbound and outbound lanes for traffic flow
- Ensure clear radio traffic so all officers and supervisors are aware of incidents and safety concerns
- Assist drivers and pedestrians to navigate safely through the parking ramps
- Quickly adapt to changes, adjust cones, and direct traffic flow according to direction and ramp capacity
- Identify and report harmful or hazardous conditions or emergency situations
- Maintain safety awareness at all times to ensure the safety of self, other team members, and guests
- Maintain a high level of professionalism when interacting with upset guests, ensuring the safety of self and others
- Assist in detecting at-risk guests and situations by reporting concerns using provided radio
- Assist other MOA Security divisions by observing and reporting suspicious activity
- Cross train with the PEP unit as needed
- Work in all weather conditions including extreme heat and cold with MOA issued gear
- Work a flexible schedule including evenings, weekends, holidays, and high volume days
- Additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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