Security Supervisor

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $24.00

Work Schedule

Rotating Shifts

Flexible

Weekend Shifts

Benefits

Paid Time Off

annual bonuses

Career development opportunities

supportive work environment

Employee Discounts

Job Description

Great Wolf Lodge is a renowned indoor water park resort and family entertainment company known for providing memorable vacations filled with fun, adventure, and relaxation. As part of a dedicated and passionate team, Great Wolf Lodge ensures a safe and welcoming environment for families and guests, making it a leader in the hospitality and tourism industry. The resort combines exciting aquatic experiences with comfortable lodging and engaging activities, attracting visitors from across the country who seek a unique vacation destination with a focus on family-friendly entertainment and exceptional guest service. The company is committed to inclusivity, safety, and quality service,... Show More

Job Requirements

Must be available to work any shift
must be willing to work most weekends and some holidays
Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles
High School Diploma

Job Qualifications

Prior security, law enforcement, or military experience required
3 or more years' experience preferred
1 year in a continuous supervisory position or equivalent
1 years' experience in the hospitality or tourism related field
computer experience and knowledge using programs such as outlook/outlook 365, MS office suite, and ability to learn payroll program, daily activity / incident report programs

Job Duties

Assist Security Manager with daily paperwork review and follow up
complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards
foot patrol of the interior and perimeter of the lodge to observe and identify potential security and safety risks or undesirable conditions
maintain order in the lodge, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner
handle undesired conduct, violations of lodge policy and civil laws as warranted for the security and safety of lodge guests, pack members, patrons and property
observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the manager on duty
report any alarms similarly
complete daily reports and incident reports
administer CPR and First Aid as needed
supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete
promote a positive lodge guest experience
perform all supportive functions of a Security Officer
make recommendations and assist in decision making regarding staffing levels and disciplinary action of department pack members
maintain key issuance procedures using KeyWatcher System, Salto System, and contractor sign out procedures
maintain the RedBeam System for company property issuance
maintain the operation of the security department in the absence of the Security Manager
perform other duties as assigned by the Security Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: