Securitas

Security Shell Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $71,500.00
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Work Schedule

Standard Hours
On-call
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Benefits

Retirement Plan
Employer-provided medical coverage
Employer-provided dental coverage
Company-paid Life Insurance
voluntary life insurance
voluntary disability insurance
employee assistance plan
Employee Discount Program
Paid holidays
Paid Time Off

Job Description

Securitas USA is a leading global security services provider committed to making the world a safer place through innovative solutions and dedicated service. As part of a multinational corporation, Securitas emphasizes integrity, vigilance, and helpfulness—core values that drive its operations and culture. The company’s diverse team collaborates to protect people and assets across various industries by delivering tailored security services that prioritize safety, compliance, and client satisfaction. Securitas invests in personal and professional development and offers comprehensive benefits and career growth opportunities designed to foster employee engagement and a strong sense of belonging. With a dynamic environment that promotes leadership... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in security operations or related field
  • Demonstrated leadership experience managing teams
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities effectively
  • Experience with security technology and reporting systems
  • Availability to respond to after-hours emergencies

Job Qualifications

  • Excellent written and verbal communication skills to all levels of the organization
  • Expertise in people management
  • Exceptional multitasking abilities
  • Outstanding organizational skills
  • Data driven and analytically minded
  • Proficient computer skills with ability to learn and manage multiple systems

Job Duties

  • Managing day-to-day contractor operations including hiring training disciplining and managing personnel
  • Building and maintaining strong client relationships ensuring client satisfaction and retention
  • Coordinating support services and resolving operational issues to optimize account performance
  • Meeting or exceeding cost-saving and operational efficiency goals while prioritizing exceptional customer service
  • Maintaining weekly operating schedules and overseeing payroll completion for contractor personnel with availability for after-hour emergency response
  • Communicating and implementing metric and procedural updates with the Client Regional Security Manager
  • Monitoring progress on device repairs and managing the Ticketing System
  • Reviewing desk journals tickets badge logs and visitor records regularly reporting deviations and implementing corrective actions
  • Compiling data for Quarterly Business Reviews and ensuring contract compliance
  • Managing onboarding training licensing and local regulatory requirements
  • Tracking alarm violations and managing related reporting and resolutions
  • Handling escalated security issues and emergency situations effectively
  • Developing staff technical and professional skills through coaching counseling training and performance evaluations
  • Maintaining accurate records of contractor personnel and ensuring compliance with company policies
  • Meeting staffing requirements and conducting site-specific training and annual refresher courses
  • Developing and maintaining operational procedures and post orders for emergency reference
  • Managing uniforms equipment supplies and vehicles maintaining appropriate inventories and maintenance schedules

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.