Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.45 - $32.20
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
flexible spending accounts
Adoption assistance
Paid parental leave
retirement plan with employer match
Educational Assistance Program
Job Description
Advocate Health is a leading nonprofit, integrated health system in the United States, formed from the merger of Advocate Aurora Health and Atrium Health. It operates under several names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients across a vast network of 69 hospitals and over 1,000 care locations. With a workforce of 155,000 dedicated teammates, the organization is prominent nationally for clinical innovation, exceptional health outcomes, superior consumer experience, and value-based care delivery. Advocate Health... Show More
Job Requirements
- High school graduate or GED
- Minimum 1 year of relevant experience in security or public safety or customer service
- Ability to remain calm under pressure and respond to emergency situations
- Must successfully pass background check drug screening and physical examination
- Possession of valid driver’s license
- Security Officer Healthcare Certification (CHSO) to be obtained within 2 years of employment
- Stop the Bleed Certification to be obtained within 1 year of hire
- Firearm Owners Identification (FOID) card or Concealed Carry Weapon (CCW) license
- Certification in Conducted Energy Weapon use within 90 days of hire
- Ability to perform physical tasks including walking standing sitting and lifting up to 35 lbs
- Must have 20/20 vision or correctable to 20/20 with lenses
- Ability to communicate clearly over radio and telephone
- Illinois team members must complete State of Illinois 20-hour Basic Security Officer course
Job Qualifications
- High school graduate or GED
- Typically requires 1 year of experience in security related public safety or customer service including emergent situations response and risk resolution
- Ability to exercise mature judgment and sound reasoning with courteous and tactful demeanor
- Demonstrated experience assessing dangerous situations and appropriate response
- Strong verbal and written communication skills
- Proficiency with computers including Microsoft Word Excel and database entry
- Ability to communicate effectively via radio and telephone with clear diction
- Must pass background investigation drug screen pre-placement physical and post-offer requirements
- Completion of Illinois State 20-hour Basic Security Officer course for Illinois team members
- Demonstrated ability to remain calm under pressure and create collaborative solutions
- Knowledge of behavioral threat assessment is preferred
- Familiarity with use of force review and crime prevention through environmental design is preferred
- Ability to present material and facilitate meetings is preferred
Job Duties
- Provides security services with a customer-service approach focusing on professionalism fairness and compassion
- Inspires confidence in patients visitors and team members by presenting a professional approachable and service-oriented appearance and demeanor
- Performs routine interior and exterior patrols to ensure safety and security including inspections for vulnerabilities hazards and fire conditions
- Responds to workplace violence incidents service calls involving combative or threatening individuals
- Uses de-escalation techniques including conducted electrical weapons and handcuffing when necessary
- Plans prevents practices and responds to emergencies such as lost children fires and active threats
- Investigates incidents on property completes accurate reports and escalates complaints to appropriate leaders
- Performs liaison rounding duties to build partnerships with departments and delivers security awareness education
- Coordinates with federal state and local law enforcement and monitors prisoner patient guards
- Maintains training standards in radio communications verbal de-escalation hemorrhage control CPR and conducted energy weapons
- Assists with traffic and crowd control including parking enforcement and valet parking assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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