Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $32.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
retirement plan with employer match
Educational Assistance Program
Job Description
Advocate Health is a leading nonprofit integrated health system in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. This expansive health organization operates under multiple reputable names, including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, emphasizing clinical innovation, superior health outcomes, consumer experience, and value-based care. The organization is nationally renowned for its expertise across a broad spectrum of medical disciplines such as cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants,... Show More
Job Requirements
- High school graduate or GED
- Minimum 1 year experience in security related public safety or customer service including emergent situation response
- Obtain Security Officer Healthcare Certification within 2 years
- Obtain Unarmed Guard License (NC) within 1 year if applicable
- Obtain Stop the Bleed Certification within 1 year
- Valid driver’s license
- Firearm Owners Identification Card or Concealed Carry Weapon license
- Certified in Conducted Energy Weapon use within 90 days of hire
- Successfully pass background check drug screen pre-placement physical
- Complete State of Illinois 20-hour Basic Security Officer course (Illinois team members)
- Ability to communicate clearly and effectively both verbally and in writing
- Must be physically able to perform job duties including walking standing lifting and restraining as necessary
Job Qualifications
- High school graduate or GED
- Security Officer Healthcare Certification (CHSO) within two years of appointment
- Unarmed Guard License for North Carolina teammates within one year
- Stop the Bleed Certification within one year of hire
- Valid driver’s license
- Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license for taser use
- Certified in Conducted Energy Weapon use within 90 days of hire
- Completed State of Illinois 20-hour Basic Security Officer course for Illinois team members
- Demonstrated ability in verbal and written communication
- Ability to use computer applications for documentation and reporting
Job Duties
- Provides security services with a customer-service approach focusing on professionalism fairness and compassion
- Inspires confidence in patients visitors and team members by presenting a professional approachable and service-oriented appearance and demeanor
- Performs routine interior and exterior patrols to ensure safety and security including inspections audits patient valuables management and contraband searches
- Responds to workplace violence service calls and threatens incidents with de-escalation techniques and use of force when necessary
- Serves as a primary resource in emergencies such as lost infants fire active threats and responds immediately to crisis situations
- Investigates incidents on property completes accurate reports and escalates complaints appropriately
- Liaises with law enforcement and first responder agencies and coordinates law enforcement prisoner patient guards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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