Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.45 - $32.20
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Retirement Plan
Educational Assistance Program
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It operates under various names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients yearly and is heavily involved in clinical trials and research studies, partnering with Wake Forest University School of Medicine as its academic core. The system is nationally recognized for its clinical expertise in areas such as cardiology, neurosciences, oncology,... Show More
Job Requirements
- High school graduate or GED
- At least 1 year of security, public safety, or related customer service experience
- Ability to obtain required certifications including CHSO and Stop the Bleed
- Valid driver’s license
- Ability to pass background investigation, drug screening, and physical exams
- Must be physically capable of walking, standing, lifting up to 35 lbs., and handling stressful/emotional situations
- Excellent emotional intelligence and communication skills
- Ability to use a computer for documentation
- Ability to maintain professional demeanor under pressure
- For Illinois employees, completion of the 20-hour Basic Security Officer course
- Certification in the use of Conducted Energy Weapons within 90 days
Job Qualifications
- High school graduate or GED
- Minimum of 1 year experience in security, public safety, or customer service with exposure to emergent situations
- Security Officer Healthcare Certification (CHSO) issued by IAHSS must be obtained within two years
- For North Carolina employees, possession of an Unarmed Guard License within 1 year
- Stop the Bleed Certification obtained within 1 year of hire
- Valid driver’s license
- Certification in Conducted Energy Weapon use within 90 days of hire
- Ability to communicate effectively both verbally and in writing
- Proficient in computer use for documentation
- Successful completion of background checks and physical exams
- Completion of the Illinois 20-hour Basic Security Officer course for Illinois employees
Job Duties
- Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion
- Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
- Performs routine interior and exterior patrols including inspections for vulnerabilities, hazards, and fire conditions
- Prevents, responds to, and investigates workplace violence and emergency situations
- Serves as a resource for conflict de-escalation, including use of conducted energy weapons and physical restraint when necessary
- Investigates incidents on Advocate Health property and completes accurate reports
- Liaises with law enforcement agencies and coordinates prisoner patient guards
- Assists with traffic and crowd control including parking enforcement and valet assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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