Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $76,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Parental leave
Tuition Reimbursement
Employee match program
Student loan repayment
Job Description
Fidelity is a renowned global financial services company known for its commitment to innovation, integrity, and exemplary customer service. With decades of experience in delivering investment management, retirement planning, portfolio guidance, brokerage services, and other financial products and services, Fidelity has earned its reputation as a trusted leader in the financial sector. The company continuously strives to provide a secure and welcoming environment for its associates, clients, and visitors, emphasizing both safety and customer experience across all its office locations.
The Security Receptionist role at Fidelity is a vital position within the Global Security Operations team, designed to em... Show More
The Security Receptionist role at Fidelity is a vital position within the Global Security Operations team, designed to em... Show More
Job Requirements
- 1-3 years of experience in customer service or related role
- bachelor's degree preferred
- ability to work nights, weekends, and holidays
- pass a full background check
- excellent communication skills in English
- proficiency with MS Office
- ability to use security access control software
- CPR and first aid certification or willingness to obtain
- strong interpersonal skills
- high integrity and professionalism
- able to multitask and manage priorities effectively
Job Qualifications
- Possess 1-3 years of prior experience in a customer experience or related role
- preferred bachelor's degree in a related field of study
- strong interpersonal skills and keen observation abilities
- ability to perform effectively under stressful conditions
- exhibit a high level of integrity, professionalism, organization, and situational awareness with a talent for multitasking and prioritizing efficiently
- excellent verbal and written communications skills in English
- proficiency in MS Office programs and an ability to learn security-related access control software
- demonstrated adaptability to address emerging needs while fulfilling regular responsibilities related to visitor management, safety, and security breaches
- embrace a positive and team-oriented attitude
- ability to work nights, weekends, and holidays based as operational needs dictate
- exceptional communication and social skills with the ability to build strong relationships
- demonstrate traits such as integrity, dependability, responsibility, accountability, self-awareness, and a strong work ethic
- highly motivated with a can-do approach, and collaborative team-oriented problem-solving attitude
Job Duties
- Warmly greet and welcome visitors, creating a friendly and inviting atmosphere at our facilities while following established security procedures
- manage the visitor management system or entry log to ensure accurate records and effective security measures
- perform all building access and check-in procedures, including issuing badges for guests and employees
- maintain vigilance and promptly report any suspicious behavior or unattended objects to the security team
- identify and report potential hazards and security issues, such as spills, obstructions, or malfunctioning doors, to the appropriate janitorial staff, facilities administrator, and/or security managers promptly
- demonstrate effective verbal communication skills and active listening abilities
- utilize life safety equipment, such as fire extinguishers, first aid supplies, and radios when required
- administer basic first aid and CPR
- perform administrative tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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