Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Life insurance
Job Description
Heritage Hotels & Resorts Inc. is a distinguished hospitality company renowned for its commitment to providing unparalleled experiences for both employees and guests across the state of New Mexico. Operating a portfolio of premier hotels and resorts, Heritage Hotels & Resorts offers a welcoming environment that fosters growth, creativity, and community engagement. Known for their culturally rich properties and dedication to celebrating local artisans, they seamlessly blend traditional hospitality with modern conveniences to create memorable stays. The company takes pride in delivering top-tier service while emphasizing employee satisfaction through flexible work schedules and competitive benefits that are unmatched in this... Show More
Job Requirements
- High school diploma or equivalent experience or training
- Minimum of 2 year or equivalent combination of education and experience
- CPR certification
- Driver's license required
- Ability and willingness to work flexible hours including weekends, holidays and late nights
- Ability to work on your feet for eight hours or more
- Must be able to lift, push, reach for, carry 30 plus pounds frequently
- Strong knowledge of security software and MS Office preferred
- Excellent verbal and written communication and ability to multitask
Job Qualifications
- High school diploma or equivalent experience or training
- Minimum of 2 year or equivalent combination of education and experience
- Security management ideal
- Hospitality experience preferred
- Strong knowledge of security software and MS Office preferred
- Excellent verbal and written communication and ability to multitask
- CPR certification
- Driver's license required
- Alcohol Servers License preferred
Job Duties
- Work under direction of the Regional Director of Security
- Maintain high level of positive and professional approach with coworkers and guests
- Communicate regularly with leadership regarding security job assignments and required timeframe for proper workflow on property
- Follow all safety, sanitation, and health regulations policies
- Reduce the opportunity for the commission of crimes through preventive patrol and high visibility of security throughout the premises on a timely schedule
- Watch for unusual, illegal or dangerous activities occurring on the premises
- Resourcefully solve any issues that arise and seize control of any problematic situation
- Address all complaints from guests and debrief with team members in person whenever possible
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees
- Aid or seek aid for individuals who are in danger of physical harm or in need of medical attention
- Respond to emergencies as prescribed in Emergencies Service Procedures
- Patrol all areas of the property and assist guests with room access, valet, bell services and housekeeping if required during the shift
- Input all written reports and activity summaries of all incidents answered during shift while adhering to company guidelines on confidentiality
- Help assure compliance with liquor laws
- Assist in developing and presenting security related programs
- Willingness to be cross trained to assist at any of our sister properties
- Other duties as assigned consistent with the functions of this position as needed at any of the properties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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