Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
sick leave
vacation
401k plan
Job Description
Harvard Protection Services is a rapidly expanding, privately owned security services provider in the United States, known for her innovative approach and entrepreneurial spirit. As an industry leader, Harvard Protection Services has carved out a well-respected position by consistently offering high-quality security solutions to a variety of clients across the nation. Their dedication to excellence and commitment to their core values, which emphasize people, respect, and embracing diversity, makes them a unique organization focused on fostering a family-oriented work environment. This firm prides itself on maintaining a professional culture where diversity and mutual respect are paramount, ensuring that their employees... Show More
Job Requirements
- Minimum high school diploma, GED or the equivalent
- Previous experience in a customer service-oriented industry or support environment required
- Strong interpersonal communication skills
- Friendly and professional demeanor with a strong work ethic and integrity
- Must enjoy interacting with a diverse group of people
- Excellent oral and written communication skills
- Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices
Job Qualifications
- Minimum high school diploma, GED or the equivalent
- Strong interpersonal communication skills
- Friendly and professional demeanor with a strong work ethic and integrity
- Must enjoy interacting with a diverse group of people
- Excellent oral and written communication skills
- Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices
- Write routine correspondence, to include log entries and incident reporting
- Previous experience in a customer service-oriented industry or support environment required
- Previous contract security, law enforcement, military helpful
Job Duties
- Maintain a professional demeanor always while aiding guests, employees, and visitors
- Respect the privacy, and information of each guest
- Provide a pro-active approach to customer service
- Demonstrate the ability to diplomatically address and control challenging situations
- Monitor the environment, with the ability to detect suspicious and unsafe activity
- Familiar understanding with all incoming and outgoing arrivals and departures
- Greet guests, visitors, and staff in a professional manner always
- Answer questions and assist all in a customer focused, supportive manner
- Answer all phones in a professional manner
- Permit authorized persons to enter property and monitor entrances and exits
- Know the facility / policies / procedures, and enforce them within the limits of the position
- Perform required patrols of designated areas on foot
- Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
- Follow established emergency action planning and procedures
- Monitor alarms and systems, as required
- Prepare reports on accidents, incidents, and suspicious activities, as directed
- Maintain knowledge regarding external events & activities which may impact guests and/or employees. Be aware of all internal events, group activities and VIP arrivals
- Maintain accurate and complete shift notes and pass-on logs to ensure successful communication thru shift changes
- Maintain regular attendance and highest standards of personal appearance & grooming in compliance with Harvard Protection
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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