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GardaWorld

Security Officer - Customer Service

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.54
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a leading global provider of security solutions, known for its commitment to quality, professionalism, and innovative security practices. With operations spanning across multiple countries, GardaWorld has built a reputation as a reliable and trusted security partner for clients in diverse industries including office towers, hotels, shopping centers, and more. The company prides itself on employing and developing highly skilled security professionals who not only ensure the safety and protection of properties but also foster positive relationships with clients and visitors. Recognized as the only guarding security company in the United States certified by Great Place to... Show More

Job Requirements

  • Valid security license
  • Authorization to work in the U.S.
  • High School Diploma or GED
  • Ability to pass background check and drug screening
  • Exceptional customer service skills
  • Basic phone and computer proficiency
  • Ability to work designated shift hours

Job Qualifications

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace and pass an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, or law enforcement experience is a plus
  • Possess a state security license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location