Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
career opportunities
Job enrichment
supportive work environment
Job Description
Hyatt is a globally recognized hospitality company committed to delivering exceptional guest experiences through caring and attentive associates. Known for its premium hotels and resorts worldwide, Hyatt continuously strives to provide a welcoming and secure environment for both guests and team members. The Grand Hyatt Tampa Bay, an esteemed property within Hyatt’s portfolio, epitomizes luxury and comfort, offering unmatched services and amenities in the Tampa Bay area. At this location, the focus remains on ensuring each guest’s stay is memorable and secure, which is achieved through the dedication of its staff and leadership team.
The Grand Hyatt Tampa Bay... Show More
The Grand Hyatt Tampa Bay... Show More
Job Requirements
- Minimum two years of previous customer service experience
- Security management or relevant management experience
- Weekend availability required
- Proven track record in managing high-volume operations
- Good communication skills
- Proficient in Microsoft Office
Job Qualifications
- Minimum two years of previous customer service experience
- Security management or relevant management experience
- Proven track record in managing high-volume operations
- Good communication skills
- Proficient in Microsoft Office
Job Duties
- Oversee all aspects of hotel safety and security, ensuring compliance with local laws and internal policies
- Respond promptly and effectively to guest and employee emergencies, incidents, and safety concerns
- Prepare detailed incident and investigation reports, maintaining accurate records
- Recruit, train, supervise, and motivate a team of security personnel
- Manage loss prevention
- Develop, implement, and continuously evaluate safety and emergency response protocols
- Serve as a property ambassador for the hotel’s Safety Committee
- Collaborate with hotel leadership to enhance the guest experience through visible security presence and customer service initiatives
- Create and manage departmental schedules, ensuring optimal coverage and efficiency
- Oversee payroll and timekeeping for the security team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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