Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
flexible scheduling
Job Description
Casa Madera is a distinguished fine-dining restaurant concept established by the renowned hospitality group Noble 33, with locations in West Hollywood and Toronto. The restaurant offers a unique culinary experience that blends the rich traditions of Mexican coastal cuisine with the refined techniques of French cooking and the precise artistry of Japanese culinary methods. Casa Madera is celebrated for its vibrant atmosphere where time slows down and guests are invited to immerse themselves in a warm, welcoming environment. Each meal is a celebration, and the tables at Casa Madera are centered around chef-driven selections that emphasize fresh, coastal ingredients and... Show More
Job Requirements
- Full availability including evenings, overnight shifts, weekends, and holidays
- High school diploma or equivalent
- Preferred associate degree or higher
- Experience as a first responder preferred
- Hospitality security guard/officer experience preferred
- High-end customer service experience preferred
- Military basic training completion preferred
- Loss prevention or plain clothes operative experience preferred
- Experience in high-pressure situations such as EMT, firefighter, or flight attendant preferred
Job Qualifications
- At least 21 years of age
- Valid state security credentials or licenses
- Excellent communication skills
- Well-groomed appearance
- Minimum of two years experience in a position with direct guest contact
- Strong verbal, written, and technology skills
- Keyboarding skills of 25 WPM
- Investigation skills
- Ability to perform general clerical duties using Microsoft Office and site-specific programs
- Ability to work and stand inside and outside, sometimes in extreme temperatures
- Strong observation skills with attention to detail
- Ability to work independently
- Ability to lift and carry up to 60 lbs and push or pull up to 150 lbs
- Ability to speak, read, and write English
Job Duties
- Perform protective and enforcement functions in a courteous and professional manner
- Respond as a first responder with training in infant, child, and adult CPR, AED use, Stop the Bleed, and fire extinguisher procedures
- Conduct interior and exterior restaurant patrols to identify undesirable conditions
- Evaluate situations and make logical decisions while maintaining a calm demeanor
- Conduct investigations including scene evaluation, interviewing complainants and witnesses, and involving appropriate personnel
- Document incidents and write clear reports
- Maintain order while attending to guests, staff, and vendors
- Assist in safety controls for performance aspects within the venue
- Coordinate response to emergencies such as fire alarms, safety hazards, and threats to life or property
- Handle violations of restaurant policy, civil laws, and undesired conduct
- Prioritize and respond to security and emergency situations timely
- Provide assistance and accurate information to guests, staff, and vendors
- Manage lost and found property, including recording and securing items and responding to inquiries
- Escort staff and guests to parking lots as required
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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