Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling
Employee Discounts
Job Description
AgeWell Solvere Living is a dedicated senior living community that emphasizes not only the quality of care provided to its residents but also the well-being and professional growth of its staff. Known for honoring the legacies of the individuals who call their communities home, AgeWell Solvere Living fosters an environment where inspiration truly lives and breathes. The company prides itself on creating a workplace culture that is supportive, inclusive, and empowering, placing great value on employee contributions, encouraging innovation, and nurturing personal development. Employees at AgeWell Solvere Living are part of a dynamic team that believes in making a meaningful... Show More
Job Requirements
- High school diploma
- Prior experience working with the public
- Ability to work flexible hours including weekends and holidays
- Comfortable using multi-line telephone systems
- Strong organizational and communication skills
- Ability to perform housekeeping and light maintenance tasks
- Self-motivation and ability to work independently
- Physical ability to lift up to 40 pounds and sit for extended periods
- Willingness to work extended shifts and different assigned shifts
- Willingness to undergo background, criminal, and drug screening
- Ability to handle potentially hostile and emotionally upset residents
- Adherence to all safety policies and procedures
Job Qualifications
- High school diploma required
- Possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
- Prior experience working with the public
- Requires considerable initiative and judgment
- Able to work flexible hours and participate in holiday activities
- Comfortable with a multi-line telephone system, answering, taking messages and transferring calls
- Strong organizational, oral, and written communication skills
- Experience and ability to handle housekeeping and light maintenance tasks assigned
- Self-motivated and able to work with minimal supervision
- Ability to communicate effectively with all levels of management, employees and outside contacts
- Customer service orientation
- A proven team player
- Physically able to bend and reach
- Physically able to sit for extended periods of time
- Physically able to lift up to 40 pounds at times
Job Duties
- Provide positive first impression to all who enter the community
- Answer and screen all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
- Greet all visitors in a friendly, courteous, and professional manner
- Screen and require visitors to sign in at reception desk and manage entry/exit
- Notify residents of visitors
- Instruct resident's visitor according to resident's instructions
- Assist managers with various clerical responsibilities
- Page staff wearing beepers, as necessary
- Hand out maintenance request forms and pass them onto Environmental Services Director
- Keep front desk and lobby area neat and organized
- Be familiar with and follow all emergency and safety equipment including security cameras, phones and life safety systems
- Secure all areas of the building, checking for open doors and any unusual activity
- Make frequent scheduled rounds of interior and exterior of community during shift and address any issues presented
- Respond to emergencies as directed and per policy
- Complete assigned housekeeping and light maintenance tasks as assigned
- Follow shift task assignments as provided
- Understand all safety policies and procedures
- Communicate effectively with Business Office Manager and other staff
- Immediately advise Business Office Manager, Maintenance Director and General Manager of any changes in physical and/or mental health of resident immediately as well as any physical plant or other safety emergencies
- Perform other duties as necessary
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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