Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid holidays
Paid Time Off
Floating holiday
Retirement plan match
stable work environment
Job Description
Serving Seniors is a well-established non-profit organization founded in 1970, dedicated to helping low-income seniors in San Diego County overcome poverty through comprehensive, whole-person support. The organization provides an extensive range of services designed to improve the quality of life for hundreds of seniors, including housing assistance, health and social services, nutritious meals, and enrichment activities. Serving Seniors operates its flagship Gary & Mary West Senior Wellness Center located in downtown San Diego, which stands out as a unique facility nationwide. The Wellness Center functions 365 days a year, offering two floors of integrated care including health and social services,... Show More
Job Requirements
- high school diploma or equivalent
- 3-5 years of security experience
- valid California Guard Card
- ability to handle conflict de-escalation
- strong communication skills for policy enforcement
- interpersonal skills for rapport building
- writing skills for incident reporting
- teamwork and collaboration skills
- ability to respond quickly to emergencies
- ability to stand walk and sit for extended periods
- ability to lift and move up to 20 pounds occasionally
Job Qualifications
- high school diploma or equivalent
- minimum of 3-5 years of security experience
- experience working with vulnerable populations including homeless low-income or elderly individuals highly preferred
- must possess a valid California Guard Card
- well-versed in conflict de-escalation strategies and techniques with the ability to remain calm and composed under pressure
- ability to communicate boundaries and enforce policies clearly firmly and respectfully
- strong ability to build rapport and interact effectively with individuals from diverse backgrounds and needs
- excellent written communication skills with the ability to draft clear concise and accurate incident reports
- proven ability to work effectively as part of a team especially in partnership with social services staff
- strong critical thinking and problem-solving skills to quickly assess situations and determine the appropriate course of action
- unarmed security professional
Job Duties
- serve as a primary point of contact at the concierge desk fostering a welcoming and secure atmosphere
- build rapport with clients while maintaining professional boundaries to support a safe community environment
- consistently and fairly enforce the Client Code of Conduct addressing violations with firmness respect and dignity
- clearly communicate facility rules and expectations to clients
- respond promptly to incidents including client disputes medical alerts and behavioral issues employing conflict de-escalation strategies and techniques
- conduct thorough investigations into policy violations and security incidents drafting detailed accurate and objective incident reports
- maintain and catalog all incident reports in the designated system ensuring records are organized accurate and accessible for review
- partner closely with the HSS team to share information coordinate on client support strategies and ensure a unified approach to client management
- monitor interior common areas including the lobby dining room and lounges to ensure a safe and orderly environment identifying and reporting any safety hazards maintenance issues or security vulnerabilities
- act as a key responder for internal emergencies following established protocols including use of the AEGIX alert system
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter