Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Gym membership
Job Description
Caesars Entertainment, a leading global hospitality and gaming company, is committed to providing extraordinary experiences to guests and creating a safe, welcoming environment for both visitors and team members. Renowned for its iconic properties such as the Flamingo Las Vegas, Caesars boasts a rich legacy that combines world-class entertainment, gaming, and luxury accommodations. With over 3,500 rooms and suites, extensive casino floors, and vibrant recreational areas including a 15-acre tropical retreat, the Flamingo exemplifies Caesars' dedication to innovative guest services and memorable leisure experiences. This establishment not only offers exceptional hospitality but champions corporate social responsibility through its People Planet... Show More
Job Requirements
- Must be 21 years of age or older
- must have high school graduation or equivalent
- proficient in English verbal and written
- must have valid identification
- must be able to obtain and possess Nevada Gaming Registration Card, Alcohol Awareness Card (AES/TAM), First Aid and CPR certifications
- must present a well-groomed appearance
- must undergo eight hours of ASP (baton) training
- flexible to work various shifts, weekends, and holidays
- able to work and stand inside and outside in extreme temperatures
- able to physically restrain individuals when required
- able to respond calmly in crisis and stressful situations
- able to work independently
- able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces and stairs
- able to lift and carry up to 60 pounds, push or pull up to 150 pounds
- able to observe and remember specific details of incidents and persons
- able to give court testimony and write detailed reports
- able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust
- must pass physical and written tests of Western Division Security Academy within first ninety days
- must re-certify through Western Division Security Academy between years 2 and 3
- comply with all physical, mental and environmental demands as required
Job Qualifications
- High school graduation or equivalent
- proficient in English verbal and written communication
- valid identification
- ability to obtain and possess a Nevada Gaming Registration Card
- possession of Alcohol Awareness Card (AES/TAM)
- certification in First Aid and CPR
- completion of eight hours of ASP (baton) training
- knowledge of security operations and surveillance systems
- strong communication and multitasking skills
- ability to provide medical assistance as a first responder
- experience in conducting investigations and incident documentation
- problem-solving and conflict resolution abilities
- understanding of use of force policies
- ability to interact courteously with guests and team members
Job Duties
- Greet guests and fellow team members with a friendly and sincere welcome
- communicate effectively with patrons over the telephone presenting a pleasant and courteous personality
- verify that all required equipment is on hand and functioning properly
- perform data entry for all applicable programs
- remain calm and professional during stressful situations
- multitask handling phones, radio, monitors, camera locations and operation
- routinely review accessible video cameras and report malfunctions
- maintain knowledge of camera coverage and required sequencing for incident reviews
- monitor alarm systems and notify emergency personnel upon activation
- continuously patrol the property ensuring safety and adherence to laws, policies, and procedures
- exercise good judgment in problem-solving and resolving customer complaints
- provide accurate and detailed directions regarding property attractions and amenities
- aid civil and law enforcement authorities including testimony in court
- provide medical assistance as a first responder using first aid and CPR techniques
- interview, investigate, and document incidents requiring security intervention
- enforce all company policies and procedures
- meet required attendance guidelines and adhere to all company and department policies
- respond promptly to dispatched areas of need
- conduct slots, pit poker, and other drops in compliance with Nevada Gaming law
- follow departmental policy on use of force during arrests and detentions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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