Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
Bank OZK is a reputable financial institution with a strong presence and commitment to customer service and operational excellence. Known for its comprehensive financial products, reliable customer support, and steadfast values, Bank OZK plays a vital role in serving individuals, families, and businesses through its branch network and corporate offices. As a member of the FDIC, Bank OZK adheres to high standards of security, compliance, and ethical business practices to ensure member safety and satisfaction. The company fosters a professional, inclusive workplace environment where employees are encouraged to grow and succeed while contributing to the bank's mission and objectives. They... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of work experience as a receptionist or general administrative assistant or security console operations
- 1+ year of experience using computers, including Microsoft Word, Excel, and Outlook
Job Qualifications
- High school diploma or equivalent
- 2+ years of work experience as a receptionist, general administrative assistant, or security console operations
- 1+ year of experience using computers, including Microsoft Word, Excel, and Outlook
- ability to communicate effectively both verbally and in writing
- ability to multi-task, manage multiple priorities and meet deadlines in a fast-paced environment
- ability to demonstrate attention to detail
- ability to accept and respond professionally to feedback from others
- ability to make recommendations to improve and promote quality
- ability to treat others professionally and with dignity and respect
- ability to demonstrate initiative to accomplish work objectives
- ability to work without close supervision
- ability to maintain confidentiality
- ability to work extended hours, as needed
- ability to demonstrate excellent polite, professional, and interpersonal skills
- ability to demonstrate effective organization and problem-solving skills
- skill in using computer and Microsoft Office, including Word, PowerPoint, Outlook, and Excel
Job Duties
- Monitors and controls physical access entry points and provides appropriate access to employees, visitors, and vendors
- greets customers entering the area with a friendly and positive demeanor and anticipates needs, when appropriate, to exceed customer service expectations
- ensures the front reception area is always attended to, and there is appropriate coverage during periods of absence, not disrupting business operations
- maintains professional telephone etiquette and message delivery and ensures all matters are handled in a professional manner
- ensures messages are routed accurately and timely
- serves as the primary point of contact for department members
- creates security systems support tickets for system maintenance and service issues
- assists with shipping and receiving functions
- provides general administrative support and assistance to others in the department, as needed
- assists with general office administration and reporting of office maintenance and service support tickets to Corporate Facilities or appropriate vendors
- maintains inventory of office supplies, as needed
- maintains good punctuality and attendance to work
- follows Bank policy, procedures, practices, and guidelines
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: