Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $21.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development opportunities
Employee assistance program
team environment
Job Description
Embassy Suites by Hilton Lombard, located in Illinois, is a renowned hotel known for its commitment to exceptional guest service and a secure, welcoming environment. As part of the Hilton family, Embassy Suites offers upscale accommodations, event spaces, and amenities designed to enhance the travel experience for business and leisure travelers alike. The hotel's dedication to quality and guest satisfaction establishes it as a preferred destination in the Lombard area, blending comfort with distinctive hospitality. Embassy Suites prides itself on maintaining a safe atmosphere for guests, associates, and visitors by employing professional staff who ensure the highest standards of security... Show More
Job Requirements
- High school diploma or equivalent
- Previous security or loss prevention experience preferred
- Ability to work flexible shifts including weekends and holidays
- Physical ability to conduct patrols and respond to emergencies
- Willingness to undergo background and substance abuse screening
- Current or ability to obtain First Aid/CPR certification
- Strong communication skills
- Reliable and professional demeanor
Job Qualifications
- Previous security or loss prevention experience preferred
- Ability to work flexible hours including evenings, weekends and holidays
- Current First Aid/CPR certification or willingness to obtain
- Strong observational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to handle emergencies calmly and assertively
- Familiarity with security system operations and procedures
- Basic administrative skills including record keeping and report writing
- Commitment to customer service and guest safety
Job Duties
- Continually patrol buildings and grounds
- Examine doors, windows, and gates to determine that they are secure
- Warn violators of rule infractions and expel persons engaging in suspicious or criminal acts
- Observe equipment, machinery and report tampering or misuse, record unusual occurrences
- Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked
- Sound alarm or call police or fire department in case of emergencies
- Regulate vehicle and pedestrian traffic to maintain orderly flow
- Make safety inspections and report safety or policy violations
- Effectively handle non-guest and trespassers to maintain business flow
- Ensure all security operations procedures are followed by hotel associates
- Patrol interior and exterior property
- Enforce security operating procedures including bag inspections, no solicitation rules, and parking regulations
- Conduct security foot patrols, secure buildings, guest belongings, hotel equipment, respond to security calls, disturbances, guest problems, emergency situations and criminal activity calmly and assertively
- Prepare accident, theft or incident reports
- Obtain current First Aid/CPR certificates and perform first aid when necessary
- Be familiar with guest room security systems and fire alarm systems
- Perform security dispatch administrative duties including maintaining activity logs, handling phone calls, dispatching officers
- Maintain proper key control and document discrepancies
- Serve as access control at associates entrance and screen personnel
- Perform lock out responses, escort associates as needed
- Work flexible hours including evenings, weekends and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: