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Andy Frain Services

Security Account Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,600.00 - $68,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee training programs
performance bonuses
Professional development opportunities

Job Description

Andy Frain Services is a prominent security and safety services provider known for delivering high-quality security solutions across various client environments, including active port facilities where specialized knowledge of maritime security (MARSEC) protocols is crucial. Recognized for its professional approach, Andy Frain Services is committed to maintaining safety, security, and compliance, ensuring that personnel are well-trained and clients’ expectations are consistently met. The company places great emphasis on ethical standards, regulatory compliance, and operational excellence, making it an esteemed employer within the security industry.

The role of Security Account Manager at Andy Frain is a critical leadership position design... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in security management or a related field
  • must be eligible to obtain or currently hold a Texas Level 3 Commissioned Security License
  • ability to pass background checks and meet employment standards
  • physical ability to perform inspections and stand for extended periods
  • proficiency with computers and Microsoft Office Suite
  • strong communication and interpersonal skills
  • ability to work flexible hours including potential on-site visits 3-4 days per week
  • valid driver’s license
  • ability to handle difficult situations calmly and professionally

Job Qualifications

  • Must meet and continue to meet Andy Frain employment standards
  • possess or be able to obtain a Texas Level 3 Commissioned Security License
  • ability to see, hear, speak, and write clearly
  • knowledge of business operations management and human resources administration
  • proficiency in Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint
  • ability to synthesize business and financial data and develop solutions
  • strong planning, organizational, and leadership skills
  • excellent oral and written communication skills
  • customer service and service delivery orientation
  • ability to interact effectively across diverse cultures and social levels
  • effective leadership and teamwork skills
  • ability to take initiative and achieve results
  • knowledge of MARSEC levels and protocols
  • knowledge of security operations and procedures
  • understanding of public safety priorities and limitations on authority
  • knowledge of safe work practices
  • knowledge of emergency policies and procedures
  • ability to maintain professionalism in difficult situations
  • ability to quickly assess and handle difficult and hostile situations
  • adaptability to change in procedures, locations, and organizational structure
  • strong interpersonal skills

Job Duties

  • Provide leadership and direction to Level 2 and Level 3 site supervisors and security officers
  • coordinate regularly with clients and internal management to ensure staffing coverage and compliance
  • hire and conduct on-site training for new security hires
  • perform ongoing training and quality initiatives for existing staff
  • inspect client locations daily to ensure security officers are on post, in uniform, and complying with regulations
  • prepare and coordinate security officer staffing schedules and payroll
  • coordinate alternate staffing coverage in emergencies and stand post if needed
  • develop post orders and best practices for assigned positions
  • coach employees and administer disciplinary actions
  • intervene to resolve personnel problems and guide counseling
  • ensure efficient, effective, and compliant operation of all designated accounts
  • act as a resource to client security staff and supervisors in operational matters

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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