Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) match
Merchandise discounts
Paid holidays
Leadership development
Job Description
Macy's is a renowned American department store chain with a rich history spanning over 160 years. Known for its iconic traditions and innovative approaches, Macy's has become a celebrated part of American culture, famous for events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. As a retail giant, Macy's offers an extensive range of products, from fashion to home goods, making it a favorite destination for millions of customers nationwide. The company prides itself on creating memorable moments for both customers and employees, fostering a dynamic and inclusive work environment where stories and experiences are shared... Show More
Job Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful self-starter, works well independently as well as part of a team, and ability to adapt quickly to changing priorities
- At least one year of supervisory experience preferred
- This position requires lifting, constant moving, standing, and reaching with arms and hands
- Involves standing for at least two consecutive hours, lifting at least 30lbs, stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, and stooping
- Involves close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Job Qualifications
- At least one year of supervisory experience preferred
- Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement
- Strong communication skills, both written and verbal
- Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
- Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
- Resourceful self-starter who works well independently as well as part of a team
- Ability to adapt quickly to changing priorities
Job Duties
- Provide active supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales
- Lead activities to ensure customer readiness and exceptional presentation standards
- Role model ability to build lasting customer relationships and provide colleagues with fast-feedback and redirection to foster the same behaviors and recognize colleagues for practicing them
- Help build a proactive and solution-oriented customer centric culture in-shop to ensure consistent customer experiences
- Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions
- Oversee daily receiving and fulfillment processes, supporting in-store customer pickup functions
- Monitor dashboards and reports to achieve daily execution metrics such as Fill Rate, Speed to Ship, Ready on Time
- Utilize proprietary handheld and point of sale systems to lead execution of department goals
- Participate in Omni Checkpoints to resolve open aged orders and update daily progress
- Support inbound and outbound dock operations, including merchandise receipt and reverse logistics
- Ensure necessary shifts are scheduled and filled using trailer projections and the daily fulfillment planner
- Coordinate with store leadership to identify and address operational challenges
- Conduct Welcome Calls to newly hired colleagues and support Store Leaders in onboarding seasonal colleagues
- Support seasonal colleagues in key onboarding activities such as store tours, colleague schedule pick-up, act as a liaison for seasonal colleagues and Incumbent Ambassadors to ensure a positive and productive onboarding experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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