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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Diversity and inclusion initiatives
Job Description
Gaylord Pacific Resort & Convention Center, located in the vibrant city of Chula Vista, California, is a premier destination renowned for its exceptional hospitality services. Part of the globally recognized Marriott International portfolio, Gaylord Hotels are celebrated for creating extraordinary environments that bring people together through top-tier meetings, events, and guest experiences. With its expansive convention center and luxurious amenities, Gaylord Pacific Resort is a hub for entertainment, golf, fitness, and special events that cater to a diverse and high-profile clientele. This establishment embraces a culture of inclusivity and diversity, ensuring that all guests and employees feel welcomed and valued.... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of related work experience
- no supervisory experience required
- no license or certification required
- ability to stand, sit, or walk for long periods
- ability to lift or move objects up to 25 pounds without assistance
- ability to follow company policies and procedures
- strong communication skills
- ability to work well in a team environment
Job Qualifications
- High school diploma or equivalent
- minimum one year of related work experience
- ability to learn and operate event-related software systems
- strong communication and interpersonal skills
- ability to adhere to company policies and guest service standards
- teamwork and collaboration skills
- physical ability to stand, sit, or walk for extended periods and lift up to 25 pounds without assistance
Job Duties
- Coordinate the operation of all special events and pleasure experiences
- review operational status including lighting, audiovisual aspects, cleanliness, and system functions
- correct any aesthetic deficiencies
- follow training guidelines to support direction of event managers and assistant managers
- supervise and assist in training all special event employees
- learn and operate event-related software systems such as ticketing, retail sales, inventory, and space usage
- resolve financial, inventory, and numerical discrepancies
- comply with company policies and procedures and report accidents, injuries, and hazardous work conditions
- maintain professional appearance and confidentiality
- welcome and recognize guests according to company standards
- anticipate and meet guest service needs
- communicate clearly and professionally
- develop and maintain positive working relationships
- support team goals
- ensure quality standards are met
- identify and recommend new ideas, technologies, or processes to improve effectiveness, productivity, quality, safety, or reduce costs
- perform reasonable job duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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