Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
Gaylord Opryland Resort & Convention Center is a premier hospitality and entertainment destination located in Nashville, Tennessee. Known for its expansive meeting facilities, vibrant entertainment offerings, and exceptional guest services, Gaylord Opryland provides a unique experience that combines the warmth of Southern hospitality with the sophistication of a world-class hotel and convention center. As part of Marriott International, Gaylord Hotels is committed to excellence, diversity, and innovation, fostering an inclusive workplace that values creativity, teamwork, and dedication. The resort features a variety of entertainment options including golf, fitness centers, and live shows, making it a sought-after location for both visitors... Show More
Job Requirements
- high school diploma or equivalent
- ability to handle cash transactions accurately
- availability to work full time
- excellent communication skills
- ability to follow company policies and procedures
- good physical stamina
- ability to provide friendly customer service
- basic proficiency in using point of sales systems
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to operate cash registers and point of sales systems
- strong communication skills in English and Spanish are a plus
- ability to stand, sit, or walk for long periods
- ability to lift and move objects weighing up to 25 pounds unaided
- professionalism and a neat appearance
- ability to work as part of a team
Job Duties
- provide customer service in operational areas during exhibitions and shows
- operate attractions or events to ensure guest safety and enjoyment
- sell tickets and merchandise using suggestive sales techniques
- maintain displays as necessary
- use cash register and point of sales system to process transactions
- be responsible for cash bank and deposits following cash control procedures
- respond promptly and courteously to guest inquiries by phone, in person, or electronically
- guide guests to the appropriate location with clear instructions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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