Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Flexible Hours
Potential for extended employment
team-oriented atmosphere
Opportunity to gain hospitality experience
supportive work environment
employee discount
Holiday premium pay
Job Description
Lakehouse Resort is a premier hospitality destination renowned for its scenic lakeside location, exceptional service, and a warm, inviting atmosphere. The resort offers a variety of accommodations, dining options, and recreational activities tailored to provide an unforgettable guest experience. Part of the Lakehouse Resort complex is the Lakehouse Hotel and Brickmans at The Links, the property’s main restaurant. Brickmans is well-known for its delicious menu, showcasing seasonal specialties and local flavors to guests staying at both The Links and the Lakehouse Hotel. The restaurant strives to deliver an exceptional dining experience characterized by friendly service, an elegant ambiance, and a... Show More
Job Requirements
- At least 6 months of server experience preferred
- must be organized and able to multi-task
- must possess an energetic, positive attitude and the ability to work well under pressure in a fast-paced team environment
- able to communicate with individuals from different backgrounds, using strong interpersonal skills
- ability to learn the menu thoroughly and answer food and beverage-related questions from guests
- able to work in a standing position for extended periods of time
- can perform high-quality work while unsupervised
- able to safely lift and easily maneuver food trays and other items
- follow health, safety, and sanitation guidelines for all products
- maintain regular and punctual attendance
- be available to work nights, weekends, and holidays as business demands dictate
- perform additional duties as requested by management
- RBS and Food Handlers Certified
- must be 18 years or older
Job Qualifications
- High school diploma or equivalent preferred
- at least 6 months of serving experience in a restaurant or hospitality environment
- excellent communication and customer service skills
- ability to work well in a team setting
- strong organizational skills and attention to detail
- knowledge of point-of-sale systems and cash handling procedures
- ability to maintain composure and professionalism under pressure
- certified in responsible beverage service (RBS) and food handling
- ability to follow health and safety regulations
- flexibility to work varied shifts including nights, weekends, and holidays
Job Duties
- Greet guests with a warm welcome and a fond farewell
- engage them in a friendly, courteous, and professional manner
- provide exceptional guest hospitality and service to ensure guests enjoy their experience
- follow all steps of service as defined by company SOPs
- learn and maintain expert knowledge of the food, wine, and beverage menus, along with general restaurant/property knowledge
- able to answer guest questions and provide recommendations
- take guest food and/or beverage orders, input orders into point-of-sale (POS) system
- handle cash and credit card transactions, ensure charges are accurate and return correct change to guests
- suggestively upsell menu items, specials, beverages, and desserts
- responsible for maintaining the dining area
- pre-bussing and bussing all tables, keeping dining rooms clean and orderly
- clear and reset tables and maintain very high sanitation standards
- fill water glasses, polish silver and glassware, and run food to tables
- address and resolve any guest complaints
- notify management ASAP about any unresolved guest complaints that they need to handle
- always maintain a composed and professional attitude
- become familiar with all returning guests and know their special requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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