Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Milestone gifts
Training and development opportunities
team environment
flexible scheduling
Paid Time Off
employee recognition programs
Job Description
Cinépolis USA is a distinguished luxury cinema exhibitor dedicated to providing exceptional movie-going experiences through its unique theater concepts, "Cinépolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, Texas, Cinépolis USA operates 26 luxury and premium theaters across key states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ambitious plans for further expansion. As part of the global Cinépolis International brand, which is recognized as the most popular movie theater exhibitor worldwide, Cinépolis USA emphasizes innovation, a passion for film, and excellence in hospitality to enhance every guest’s visit. The company is committed to creating... Show More
Job Requirements
- Must be 18 years or older
- Refer to your state guidelines
- Available nights, holidays, and weekends
Job Qualifications
- One or more years of food running or bussing preferred
- ServSafe, Food Handling, and Alcohol training certifications required
- Strong interpersonal skills for interacting with employees, guests, and management
- Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
- Must be able to maintain strong attention to detail while able to prioritize in a fast-paced and constantly changing environment
- Have integrity and can be counted on to do the right thing
Job Duties
- Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying nice and amazing service by following all In Seat Dining procedures
- Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion
- Demonstrate commitment, and integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not
- Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items
- Clean auditoriums removing all dishes, trash, and providing managers with any found items
- Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office
- Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist
- Be cognizant of issues with movie projections-communicating with management when issues arise
- Complete all opening, mid and closing procedures- including but not limited to other duties
- Acknowledging guest by Cinépolis standards
- Attend and participate in trainings and meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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