Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.08 - $28.85
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid holidays
Trip discounts
Job Description
Backroads is a premier travel company with over four decades of expertise in crafting exceptional biking, hiking, and multi-adventure trips across more than 50 countries. Renowned for delivering authentic, enriching, and profoundly life-changing travel experiences, Backroads combines superb accommodations, delicious meals, experienced Trip Leaders, and unforgettable local encounters to create trips that cater to guests of all ages, including dedicated family itineraries. Headquartered in Berkeley, California, Backroads values quality and a dynamic work environment, fostering a strong company culture where every team member contributes to the company’s success. The company emphasizes sustainability and flexibility, providing guests the freedom to explore... Show More
Job Requirements
- Strong attention to detail, organization, and time management skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Eagerness to learn with a drive to explore new ideas
- Affinity for learning new systems
- Proficient in Microsoft Office Suite with emphasis on Excel
- Passion for travel and the Backroads mission
Job Qualifications
- Strong attention to detail, organization, and time management skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Eagerness to learn and explore new ideas
- Affinity for learning new systems
- Proficient in Microsoft Office Suite with emphasis on Excel
- Passion for travel and the Backroads mission
Job Duties
- Managing hotel room requests from the sales team
- Acting as a liaison with partners and vendors
- Resolving and triaging special booking requests
- Updating and maintaining trip-by-trip guest accommodation inventory
- Maintaining strong relationships by fielding partner inquiries
- Ensuring timely communication with suppliers to meet deadlines
- Identifying and troubleshooting system bugs and inefficiencies
- Assisting with private trip coordination and other tasks as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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