Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.30 - $19.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., known for offering customers high-quality fashion at remarkable value. As a prominent player in the retail sector, Nordstrom Rack focuses on delivering an elevated shopping experience that combines exceptional customer service with a vast selection of brand-name apparel, shoes, accessories, and home goods at discounted prices. With numerous stores across the United States, Nordstrom Rack provides dynamic retail environments where team members thrive and contribute to creating memorable consumer interactions in fast-paced, energetic settings. The company prides itself on fostering a culture of accountability, teamwork, and personal development, offering... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Clear and effective communication skills
- Ability to work flexible schedules including evenings weekends and holidays
- Physical ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Strong organizational skills and attention to detail
- Capacity to handle multiple tasks simultaneously in a fast-paced environment
- Willingness to work in person as required by location policies
Job Qualifications
- Strong interpersonal and communication skills
- Ability to work collaboratively in a team environment
- Experience in retail customer service preferred
- Basic proficiency with technology used in retail settings
- Good organizational and multitasking abilities
- Ability to handle physical aspects of the job including lifting occasionally up to 50 pounds
- Demonstrated accountability and initiative
- Ability to prioritize tasks effectively in a fast-paced environment
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through remerchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store for example set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
No experience required
Job Location
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