Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a prominent retail division of Nordstrom, Inc., recognized for its commitment to providing customers with exceptional value through high-quality apparel, shoes, and accessories at discounted prices. Established as a premier off-price retailer, Nordstrom Rack operates in a fast-paced, customer-focused environment, serving shoppers who seek outstanding deals on designer and brand-name merchandise. With numerous locations nationwide, the company prides itself on fostering a welcoming atmosphere where employees thrive by delivering an efficient and enjoyable shopping experience. Nordstrom Rack's dedication to its workforce is evident through its comprehensive benefits and opportunities for growth within the retail sector.
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Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (stock support or fulfillment role)
- Flexible schedule availability
- Strong customer service orientation
- Ability to work effectively in a team environment
- Basic proficiency with technology used in retail environments
Job Qualifications
- Clear effective communication skills
- Strong interpersonal skills
- Accountability and initiative
- Organizational skills and attention to detail
- Ability to prioritize multiple tasks in a fast-paced environment
- Experience using inventory management systems (for stock and fulfillment roles)
- Familiarity with retail technologies and customer service best practices
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customers orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store eg set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
No experience required
Job Location
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