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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
This company is a well-established retail brand known for offering a wide range of merchandise that caters to diverse customer preferences. With a commitment to delivering exceptional customer experiences and maintaining high standards of service, the company prioritizes creating a welcoming and engaging environment for shoppers. As part of a dynamic retail team, employees are encouraged to use their product knowledge and customer service skills to contribute to the overall success of the store and foster brand loyalty.
The role of a Customer Service Associate is pivotal in bringing the brand to life for customers. You will be responsible f... Show More
The role of a Customer Service Associate is pivotal in bringing the brand to life for customers. You will be responsible f... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail or customer service experience preferred
- Ability to communicate clearly and effectively
- Willingness to work flexible hours including nights, weekends and holidays
- Physical ability to stand for long periods and lift up to 30 lbs
- Basic knowledge of retail technology and systems
- Strong interpersonal skills
- Ability to handle customer inquiries and resolve issues professionally
Job Qualifications
- A good communicator with the ability to effectively interact with customers and your team to meet goals
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
- Passionate about retail and thrive in a fastpaced environment
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
- Able to utilize retail technology
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
Job Duties
- Consistently treat all customers and employees with respect and contribute to a positive work environment
- Promote loyalty by educating customers about our loyalty programs
- Seek out and engage with customers to drive sales and service using suggestive selling
- Enhance customer experience using all omnichannel offerings
- Be accountable to personal goals which contribute to overall store goals and results
- Support sales floor, fitting room, cash wrap, back of house, as required
- Maintain a neat, clean and organized work center
- Handle all customer interactions and potential issues/returns courteously and professionally
- Execute operational processes effectively and efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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