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KOHLS

Seasonal Retail Sales Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $24.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Work Life Balance
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
Paid Time Off
Life insurance

Job Description

Kohl's is a leading department store chain that offers a wide range of products including clothing, footwear, home goods, and accessories. Known for its customer-centric approach and commitment to delivering a seamless shopping experience, Kohl's has established itself as a trusted name in the retail industry. The company values integrity, honesty, teamwork, and a culture of inclusiveness, all of which contribute to a positive work environment for its employees.

Kohl's is currently seeking dedicated and friendly individuals to join their team as Customer Service Associates in a retail environment. This role is instrumental in delivering excellent customer service, mana... Show More

Job Requirements

  • Must be 16 years of age or older
  • no retail experience required
  • flexible availability, including days, nights, weekends, and holidays

Job Qualifications

  • Excellent customer service skills and ability to multi-task with strong attention to detail
  • verbal and written communication and interpersonal skills
  • flexible availability, including days, nights, weekends, and holidays
  • client facing retail or service industry experience preferred

Job Duties

  • Engage customers by greeting them and offering assistance with products and services
  • operate a cash register
  • scan items
  • bag merchandise and properly handle different methods of payment
  • accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
  • meet or exceed individual goals such as credit and loyalty programs
  • support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
  • support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
  • participate in daily service processes such as register and cash balancing, change orders, replenish supplies
  • act with integrity, honesty and foster teamwork in an engaged and inclusive culture
  • exercise good judgment and discernment when making decisions
  • demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
  • accomplish multiple tasks within established timeframes
  • follow company policies, procedures, standards and guidelines
  • maintain adherence to company safety policies for the safety of all associates and customers
  • receive, understand and proactively respond to direction from supervisors, managers and other company personnel
  • other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

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