Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
Michaels is the nation’s leading arts and crafts specialty retailer, proudly positioned as the top creative destination in North America. Operating over 1,300 stores across 49 states and Canada, in addition to a robust online presence through Michaels.com and Michaels.ca, the company is dedicated to fueling the joy of creativity for millions of customers. Founded in 1973 and headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company culture centers on inclusivity, creativity, and respect, providing a welcoming environment for both team... Show More
Job Requirements
- At least sixteen years of age
- ability to stand for long periods
- capability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- able to lift heavy boxes and access high shelves using a ladder or similar equipment
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local legal job requirements
- ability to engage in an interactive process for reasonable accommodations if needed
Job Qualifications
- Retail and/or customer service experience preferred
- ability to interact positively and respectfully with customers and team members
- strong communication skills
- ability to handle multiple tasks in a fast-paced environment
- basic math skills for cash handling
- ability to learn and apply company policies and procedures
- willingness to be cross-trained in custom framing
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact respectfully with others and promote organizational values
- cross-trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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