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Nordstrom

Seasonal Retail Customer Service - Mountain Grove Rack

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.30 - $19.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a leading off-price retailer renowned for offering high-quality fashion apparel, accessories, and shoes at exceptional value. As a subsidiary of Nordstrom, Nordstrom Rack shares the company’s commitment to delivering outstanding customer service and fostering an inclusive shopping environment. Nordstrom Rack stores are vibrant, fast-paced retail spaces designed to provide customers with a seamless and enjoyable shopping experience. The company values teamwork, attention to detail, and adaptability, which enables it to meet and exceed customer expectations while maintaining a well-organized and appealing store atmosphere.

The role of a Nordstrom Rack team member is dynamic and integral t... Show More

Job Requirements

  • flexible schedule based on business needs
  • ability to continuously move for 6-8 hours per shift including bending, twisting, squatting, flexing and reaching
  • frequent use of hands for grasping, fine manipulation, pushing and pulling
  • ability to handle bulky and awkward items including lifting above the head
  • regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
  • for stock and fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Qualifications

  • clear, effective communication with strong interpersonal skills
  • accountability, initiative and a high level of ownership
  • organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • the ability to work a flexible schedule based on business needs

Job Duties

  • work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
  • assist customers when cashiering with a variety of transactions across different platforms, which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
  • create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
  • create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  • demonstrate expertise in all technologies used in the store environment
  • adhere to all operational, merchandise and asset protection standards
  • promote initiatives like our Nordstrom Rewards program
  • receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • fulfill customer orders in a timely manner following quality standards
  • prepare and ship customer orders following quality, packing and shipping standards
  • utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • assist in maintaining clean and organized selling floors and stockrooms
  • provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.