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Nordstrom, Inc.

Seasonal Retail Customer Service - Mountain Grove Rack

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401k
Paid Time Off
employee discount
Holidays

Job Description

Nordstrom Rack is a dynamic and fast-growing off-price retail division of Nordstrom, Inc., renowned for providing customers with incredible deals on fashion-forward merchandise. Situated within a leading fashion retail environment, Nordstrom Rack offers an engaging workplace where team members thrive in a fast-paced and ever-evolving setting. The company is committed to delivering an exceptional shopping experience through a welcoming and inclusive atmosphere that encourages active collaboration among staff members. Nordstrom Rack values diversity, innovation, and dedication, ensuring that both employees and customers feel valued and supported throughout their interactions.

As a team member at Nordstrom Rack, you will pla... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work in a fast-paced retail environment
  • Strong communication skills
  • Ability to lift up to 25 pounds regularly and occasionally up to 50 pounds for stock and fulfillment roles
  • Flexibility to work varied shifts including evenings, weekends and holidays
  • Basic computer skills
  • Ability to stand and move for extended periods

Job Qualifications

  • Clear and effective communication skills with strong interpersonal abilities
  • Accountability, initiative and high levels of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • Ability to work a flexible schedule based on business needs
  • Experience with point-of-sale systems and retail technologies preferred
  • Customer service experience preferred
  • Physical ability to continuously move for 6-8 hours and handle merchandise

Job Duties

  • Work with the team to ensure the salesfloor stays runway ready and is merchandised and straightened throughout the day
  • Assist customers during cashiering with a variety of transactions across in-store, online and mobile platforms, operating point-of-sale systems and providing a friendly experience
  • Support fitting rooms by greeting and assisting customers and sorting and returning clothing to the salesfloor
  • Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • Keep stockrooms organized, ensure merchandise is properly checked in and ticketed
  • Demonstrate expertise in all store technologies
  • Adhere to operational, merchandise and asset protection standards
  • Promote initiatives like the Nordstrom Rewards program
  • Receive, unload freight, unpack and deliver merchandise to selling departments
  • Fulfill customer orders promptly following quality standards
  • Prepare and ship customer orders according to packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support such as setting up special events, organizing backrooms, markdowns, and relocating store fixtures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.